15h Left Client Relationship Executive/postgraduate Fresher

3 weeks ago

Panchkula HR IN EPUB SOLUTIONS PRIVATE LIMITED Full time

Job description Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly Responsible for retention of the existing clients and to get more business from them Key Roles and Responsibilities Client Communication Effectively manage communication with clients to understand their editorial requirements address inquiries and ensure client satisfaction Relationship Maintenance Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience Database Management Regularly update and maintain the client database ensuring accurate and current information to facilitate seamless communication and efficient workflow Timely Follow-ups Implement a systematic follow-up process to ensure timely responses to client queries submissions and feedback demonstrating a proactive approach to client needs Negotiating with clients to secure the most attractive prices Knowledge Skills Education Master s OR Any Related Feild Experience Fresher or Experience Knowledge of research publication industry Excellent communication written verbal Interpersonal and problem-solving skills Adaptive to challenging environment Job Types Full-time Permanent Pay 19 000 00 - 22 000 00 per month Benefits Leave encashment Paid sick time Paid time off Provident Fund Schedule Morning shift Ability to commute relocate Panchkula Haryana Reliably commute or planning to relocate before starting work Required Work Location In person Job Types Full-time Permanent Fresher Pay 19 000 00 - 22 000 00 per month Benefits Leave encashment Paid sick time Provident Fund Ability to commute relocate Panchkula Haryana Reliably commute or planning to relocate before starting work Required Work Location In person

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