Client Relationship Executive

2 hours ago


Panchkula HR IN Mikky Publication Services Pvt. Ltd. Full time

Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly Responsible for retention of the existing clients and to get more business from them Key Roles and Responsibilities Client Communication Effectively manage communication with clients to understand their editorial requirements address inquiries and ensure client satisfaction Relationship Maintenance Cultivate and maintain positive relationships with clients to foster long-term partnerships and enhance the overall client experience Database Management Regularly update and maintain the client database ensuring accurate and current information to facilitate seamless communication and efficient workflow Timely Follow-ups Implement a systematic follow-up process to ensure timely responses to client queries submissions and feedback demonstrating a proactive approach to client needs Negotiating with clients to secure the most attractive prices Knowledge Skills Education Bachelor s or Master s Experience Fresher or Experience Knowledge of research publication industry Excellent communication written verbal Interpersonal and problem-solving skills Attitude Adaptive to challenging environment Proactive results-oriented and organized Willingness to collaborate and coordinate with different departments and team members Others Perks Young and vibrant team Fast paced and growth minded culture Networking opportunity Professional growth and recognition Job Types Full-time Permanent Fresher Pay 19 000 00 - 22 000 00 per month Benefits Leave encashment Paid sick time Paid time off Provident Fund Ability to commute relocate Panchkula Haryana Reliably commute or planning to relocate before starting work Required Work Location In person



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