Technical Support Executive

3 weeks ago

Chennai India Almighty HRD Consultants Full time

Job Description Company Overview We are hiring Technical Support Executive / Service Technician (Mechanical) with a Diploma in Mechanical Engineering for our client. Job Summary Technical Support Executive / Service Technician Mechanical for a full-time junior-level position. The role requires a minimum of 1 to 3 years of work experience and is based in Chennai, Pune, and Kerala. The successful candidate will possess a diploma in mechanical engineering and execute technical tasks related to installation and commissioning, HVAC and MEP systems, and fire service technology. Qualifications and Skills - Proficient in installation and commissioning with a focus on precision and safety. (Mandatory skill) - Skilled in HVAC and MEP systems installation and maintenance, ensuring optimal operation. (Mandatory skill) - Expertise in Fire service technology, capable of implementing critical safety measures. (Mandatory skill) - Mechanical troubleshooting proficiency, adept at diagnosing and resolving mechanical issues effectively. - Experience in providing technical support and after-sales service, offering reliable customer solutions. - Completion of a diploma in mechanical engineering is a mandatory requirement for this role. - 1 to 3 years of Experience in HVAC/MEP/Fire service technical roles. ( Freshers with Strong practical knowledge may also apply) - Excellent Communication Skills in Hindi, English and Tamil. - Ability and Willingness to travel for Training and Projects as required. Key Responsibilities - Conduct installation and commissioning processes for mechanical systems, ensuring compliance with industry standards. - Perform maintenance and repair tasks on HVAC and MEP systems to maintain operational efficiency. - Implement and monitor fire service systems, providing technical solutions for safety compliance. - Troubleshoot mechanical malfunctions, developing effective solutions to restore system functionality. - Offer technical support to customers, resolving issues and providing guidance on product use. - Participate in after-sales service activities, ensuring customer satisfaction and retention. - Document service operations and repairs, contributing to knowledge sharing and team improvement. - Collaborate with cross-functional teams to support project delivery and service excellence.

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