Technical Support Engineer
1 week ago
Job Description Job Title: Technical Support Engineer Experience: 1+ Years Location: Chennai Job Description We are looking for a dedicated Technical Support Engineer with 1+ years of experience to handle customer issues efficiently and professionally. The ideal candidate must have strong communication skills, customer-handling abilities, and hands-on experience supporting users via SMS, email, and other support channels. Key Responsibilities - Provide L1 technical support to customers through SMS, email, and call channels. - Diagnose and troubleshoot basic technical issues reported by end users. - Log issues in the ticketing system and ensure timely follow-up until resolution. - Escalate complex problems to the L2 team when needed. - Maintain high levels of professionalism, empathy, and customer satisfaction. - Document issues, resolutions, and best practices for future reference. - Coordinate with internal teams to ensure smooth issue resolution. Required Skills - 1+ years of experience in technical support / helpdesk roles. - Strong communication skills for handling customers via SMS and email. - Ability to analyze problems and provide quick, effective solutions. - Good customer-handling skills with a positive and patient approach. - Basic knowledge of computer systems, networks, and common software applications. Good to Have - Experience with ticketing tools (Jira, Zendesk, Freshdesk, etc.). - Familiarity with Windows, MS Office, and troubleshooting basics. - Ability to work in a fast-paced support environment.
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VMware Senior Technical Support Engineer
2 weeks ago
Remote - India Spinnaker Support Full time ₹ 12,00,000 - ₹ 36,00,000 per yearSpinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world's most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104...
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Technical Support Engineer
1 week ago
Chennai, India Tunip Infoservices Pvt Ltd Full timeJob Description Job Summary The Technical Support Engineer is responsible for providing technical assistance, troubleshooting, maintenance, and support for CCTV systems, access control solutions, and fire alarm systems. The role requires close coordination with clients, field technicians, and internal teams to ensure timely issue resolution and optimal...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 YearsJob OverviewThe Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical Support Engineer
2 weeks ago
India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
2 weeks ago
India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
2 weeks ago
India Partner One Capital Full time ₹ 12,00,000 - ₹ 24,00,000 per yearWe are looking for a Technical Support Engineer II (TSE 2) to join our global Customer Support team. This role is ideal for someone with a strong technical foundation who is eager to grow into a subject matter expert. You will be responsible for troubleshooting complex customer issues, collaborating with engineering and product teams, and driving customer...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Description Job Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 YearsJob Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical Support Engineering
1 week ago
India Microsoft Full timeJob Description Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company...
