Senior Technical Writer

2 weeks ago

Bengaluru, Karnataka, India WITS INNOVATION LAB Full time

Sr Technical Writer - Responsibilities- Creates develops writes and edits operational and instructional documents to support the end-users of company products ensures that documents conform to existing department style guidelines and quality assurance standards- Follows instructions from team checklists specifications trademark and branding guidance SOPs and other documents to produce high quality deliverables- Conducts interviews with technical staff and other functional groups to gather information for projects while managing the creation review and final updates to deliverables- Provides appropriate inputs required by department illustrators to create illustrations and artwork for final documents- Learns and applies established conventions and workflows for developing and handling content in the CCMS- Assists with transfer conversion of non-XML content to XML in CCMS- Revises existing documents to support product changes- Participates in peer reviews of individual work and that of other team members- Prepares translation requests with a complete list of target languages packages source files for translation and redlines with clear translation instructions- Receives translations reviews them for accuracy and completeness and then processes and secures files for review approval archival in SAP and for publication- Creates a LIT spreadsheet detailing project deliverables and their relationships to one another shares this with the specialist responsible for release of literature and archives the LIT spreadsheet on the team s SharePoint site- Effectively manages multiple projects and associated deliverables required for product launch as well as for testing preliminary builds or regulatory submission- Explores opportunities for using approved Generative AI tools to support standard workRequired Qualifications Education and Experience- Bachelor s degree in Technical Communication or related field of study preferred- 5 years of experience in technical writing- Proven writing and editing skills with excellent attention to detail- Proven ability to adjust writing style and content according to audience needs including clinicians operators technicians and engineers and patients or home users- Proficiency with commonly used XML authoring and non-XML publishing tools oXygen Adobe Technical Communication Suite Adobe Acrobat Word - Working knowledge of Technical Communication practices techniques and standards- Familiarity with document production processes for print CD and web-based publication- Commitment to collaboration and open communication with manager and team- Willingness to stretch and qualify for special roles and responsibilities on the team ref updazz com

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