Call Centre Manager
12 hours ago
Manage and supervise the call centre team to ensure smooth daily operations Monitor inbound and outbound call performance ensuring adherence to targets and SLAs Develop call scripts communication standards and process guidelines for the team Ensure timely customer follow-up appointment scheduling and service reminders Track and improve customer satisfaction scores first call resolution and service quality Conduct regular training and coaching sessions to enhance team performance Handle escalated customer complaints and ensure quick and effective resolution Prepare daily weekly monthly MIS reports and share with the management team Coordinate with service sales and CRM teams to ensure seamless communication Maintain discipline attendance and productivity of the call centre staff Implement process improvements to increase efficiency and reduce call handling time Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Experience Call center 1 year Preferred Work Location In person
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Centre Manager
5 days ago
Kollam, KL, IN Hair O Craft Full timeWe are hiring Centre Manager in our organization Qualification - Graduate or Diploma Experience - Minimum 5 Years Similar Field Preferred Sales Admin Experience is must Language - English is mandatory Share your resume to Contact - 9048003749 Job Type Full-time Pay 25 000 00 - 30 000 00 per month Work Location In person
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Centre Manager
4 days ago
Kollam, KL, IN G-TEC COMPUTER EDUCATION Full timeHiring Centre manager for G TEC COMPUTER EDUCATION XX 629 FIRST FLOOR APSARA BUILDING OPP BJM GOVT COLLEGE CHAVARA KOLLAM P O 691583 PH 9526625222 9037170931 Job Type Full-time Pay 16 188 77 - 30 526 19 per month Schedule Day shift Work Location In person
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Centre Manager
5 days ago
Kollam, KL, IN Hair O Craft Full timeJob Responsibility - Summary Team working and leadership create new strategies and stay on top of the administration side of things Managing clinical and non-clinic staff Managing the recruitment selection appraisal and development of staff Monitor attendance and timings Managing premises cleaning and security often via sub-contractors Ensure the best...
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Centre Manager
2 weeks ago
Cannanore, KL, IN Hair O Craft Full timeJob description Recruit hire and coordinate the training of new staff members Design and implement business strategies to help the clinic meet organizational goals Manage staff by assigning and delegating tasks as needed Develop protocols and procedures to improve staff productivity Plan and manage the clinic s budget and approve payroll Perform quarterly...
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Female Call Centre Executive
2 weeks ago
Greater Noida, UP, IN Sanfort Full timeONLY LOCAL FEMALE CANDIDATES REQUIRED We are seeking a motivated and organized Female Call Center Executive to join our team The ideal candidate will have prior experience in the dry cleaning industry excellent communication skills and the ability to coordinate effectively with various teams Timing 10 00 AM - 8 00 PM Tursday- Weekly off ONLY NCR CANDIDATES...
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Centre Manager
2 days ago
Sundargarh, OR, IN Demotic healthcare pvt ltd Full timeJob Title Centre Manager - Skill Development Centres Location Across Various Centres as per assignment Type Full Time Key Responsibilities Manage the day-to-day operations of the training centre Ensure smooth functioning of classes and training schedules Coordinate with trainers and mobilizers to run batches effectively Maintain student attendance and basic...
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Centre Co-ordinator
3 days ago
Kollam, Kerala, India SIP ABACUS Kundara Full time ₹ 1,20,000 per yearWe are looking for an enthusiastic, organised, and child-friendly Centre Coordinator to join our team.If you enjoy working with children, managing academic schedules, and creating a positive learning environment, this role is perfect for you.Working Hours: 9 AM to 5 PMWeekly Off: Any one weekday (not Saturday/Sunday)Key Responsibilities:Coordinate daily...
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Property Manager
12 hours ago
Kollam, KL, IN Capitaire Full timeLocation Kollam Shivagiri Convention Centre Kollam Kerala Position Type Full-time About the Role The Kollam Shivagiri Convention Centre is seeking a highly motivated and experienced Property Manager to oversee the day-to-day operations maintenance and administration of the facility The Property Manager will be responsible for ensuring the convention centre...
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Front Office Executive Centre In-charge
1 day ago
Kollam, India ZEPHYR Entrance Coaching Center Full time**Job Title: Front Office Executive cum Centre In-Charge** **Location**: KOLLAM **Job Type**: Full-Time **Experience**: 1+ years preferred in front office/administration roles (preferably in the education sector) **Salary**: 15,000/ - **Job Summary**: **Key Responsibilities**: - **Front Office Duties**:_ - Greet and assist students, parents, and visitors...
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Team Leader
2 weeks ago
Kollam, KL, IN VALIYATH INSTITUTE OF MEDICAL SCIENCES Full timeJob description Supervise train and coach a team of tele callers to achieve performance targets performance monitoring quality assurance Requirements Excellent Communication in English Malayalam Hindi 1 year Experience Leadership experience excellent communication healthcare experience customer service skills team management experience performance management...