Customer Care Executive

3 weeks ago

Panchkula, Haryana, India Easynxt Technologies Pvt. Ltd. Full time

Job Title- Customer Care Executive Voice Non-Voice Work Location - Panchkula Looking for Immediate joiners This is a full-time on-site role for a Customer Support Executive located in Panchkula As a Customer Support Executive your day-to-day tasks will involve providing customer support ensuring customer satisfaction and delivering excellent customer service Your main task is to make calls to the customers for order confirmation for changing details if required by customers Qualifications Experience 0-1 Year Freshers can apply Good English communication skill Good computer knowledge Customer Support and Customer Service skills Ability to deliver excellent customer service Good problem-solving and communication skills Key Responsibilities Make calls to customers to confirm orders answer queries as required Managing calls messages emails and customer service inquiries Chat and Email coordination with customers Effective communication via mail chat Protecting brand image and reputation in the market Provide real-time support Escalating to relevant team s internally and or externally Good communication verbal written Proficiency with MS Office particularly MS Excel Customer-centric attitude Qualification Any Graduate can apply Job Types Full-time Fresher Pay 10 000 00 - 15 000 00 per month Schedule Day shift Morning shift Ability to commute relocate Panchkula Haryana Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience total work 1 year Preferred Customer service 1 year Preferred Language English Required Work Location In person

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