
▷ Only 24h Left: RL
3 weeks ago
Job Description
RL - Mortgages -Sales Manager -ASHA Home Loan - Branch
About the Business Group:
The Mortgages department is a part of the Retail Lending business of the bankand offers Asha Home Loans to all segments including affordable segment of customers Pan India.
About the Role:
This role is responsible for achieving business goals within laid down compliance norms through adoption of transformation within Asha Home Loan business.
Details of the Role:
Department Retail Lending Grade AM/DM/M
Sub-Department Retail Lending- ASHA Home Loan - Branch Reporting (Business) M/SM/AVP
Location Pan India Reporting (Matrix)
Key Responsibilities:
Business Goals and Profitability
- Meet assigned disbursement targets by sourcing Asha home loan business through designated branches.
- Ensure daily follow-up and engagement with branch staff to generate quality leads.
- Create and convert the prospects for cross selling opportunities.
Sales and Channel Development
- Support branch teams with product knowledge, sales pitches, and application processing.
- Conduct regular visits and huddles with branch staff to improve lead conversion.
Compliance and Risk Management
- Ensure accurate documentation and eligibility checks as per process guidelines.
- Adhere to internal and regulatory compliance requirements.
Customer Experience
- Engage with customers referred by branches to ensure prompt service and resolution.
- Facilitate smooth onboarding and address queries during the application process.
Digital Adoption and Innovation
- Ensure use of Siddhi, MLP, Omega, and SFDC tools for lead tracking and conversion.
Qualifications:
- Graduation/post-graduation from a recognized institute
- 2+ sales experience (secured products preferred) with at least 0-2 years in Home Loan and LAP (preferably affordable housing loans).
Role Proficiencies:
- Strong sales orientation
- Proficiency in managing complex client relationships, diverse stakeholders
- Capability to handle pressure and meet deadlines
- Skill in managing large, geographically spread team coaching and mentoring team members
- Competence in managing within a dynamic, priority-setting environment
- Strong risk and compliance mindset
- Adept at communication and interpersonal skills
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