06/08/2025 Manager - Collection Strategy

4 weeks ago

Gurgaon, Haryana, India Godrej Properties Full time
Job Description

Key Responsibilities

- Monitor and manage collections to meet Annual Operating Plan (AOP) targets (8,00010,000 Crores for North Zone)
- Develop and implement strategies to improve collection efficiencies aligned with organisational objectives
- Conduct real-time forecasting, re-forecasting, and planning to meet AOP goals
- Address reconciliation challenges from regional and project-level collations
- Maintain centralised and standardised data and templates for reviews and monitoring
- Streamline data collation across North Zone projects and geographies
- Coordinate with team leaders, regional collection heads, and project teams to ensure unified processes
- Monitor collection performance through real-time dashboards and address fresh due efficiencies
- Oversee follow-ups on outstanding cases and resolve stuck cases effectively
- Conduct detailed reviews of project-wise collection performance
- Provide actionable insights to improve collection strategies and ensure parity across zones
- Address regional challenges including construction constraints and project complexities
- Adapt and implement successful strategies from other zones to suit local needs

Key Skills and Competencies

- Strong customer centricity with a focus on timely collections and escalation resolution
- Strategic planning and real-time forecasting aligned with financial goals
- Excellent communication and stakeholder coordination skills
- Proven problem-solving ability for reconciliation and process issues
- Leadership skills with experience managing teams and driving performance
- Expertise in process optimisation and standardisation of collection workflows
- High adaptability to regional challenges and ability to manage multiple priorities under pressure
- Behavioural competencies including empathy, collaboration, and integrity-driven execution

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