Executive - Customer Service (3-8 Yrs) Pune (after-sales/customer Service)
3 weeks ago
SKF India LimitedJob Title Customer Service ExecutiveReports to Team Leader - Customer ServiceLocation - Chennai Punea Key Purpose of the Job - To Ensure Deployment of Customer Order Handling Coh Processes and Be the Front-end Contact for Customer- Requirement Delivery for Achieving Customer Satisfaction B Profile of the Job Holder - Bachelor s from a recognized university - Knowledge about Order Management Supply Chain concepts Factory planning Warehouse and Transportation procedures - Minimum Experience of 3 years require with core responsibility of Customer ServiceC Key Responsibilities - Ensure efficient and accurate handling of customer orders queries schedules based on the contract entered in the system - Ensure Daily Order management - Order review as per contract in the system and customer claims settlement as per justification received - Acknowledge orders received through order acknowledgements queries order status reports - Ensure Prompt response to Customers in case of complaint received from customer end about product price etc - Responsible for generating MIS reports including weekly monthly sales report sales budget compilation once a year GMS forecast quarterly and other misc inputs for reporting from time to time - Provide COH support - Monitor the progress and complete execution of an order - Support with needful information and data to supply chain planner in the event of shortages and use supply chain resource effectively to support customer business efficiency - Report deviation of delivery to customer - Necessitate improvement actions to reduce administrative errors in conjunction with the responsible departments - Support the sales managers and engineers within the business units in relation to customer requirements systems usage etc - Handle Enquiries from IREPS and Direct OEM customer and provide support to sales to participate in tenders - Follow-up with various agencies such as finished product stores transport department transporters etc for on timely deliveries - Follow-up with Manufacturing unit overseas and domestic for stock and Documentation - Create and update new customer master and Product Master D Key Interfaces - Sales Engineers - Area Sales Managers - Direct Sales Head - Business Unit Head - Customers - Warehouse - Finance Team ref updazz com
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Pune, Maharashtra, India Merits Capital Market Services Full time- Customer service executives function with a prime responsibility to build a positive company image and offer dedicated customer satisfaction Here are the typical duties of a customer service employee - Excellent English communication skills- Conducting customer satisfaction surveys to understand what areas of the company s services need improvements-...
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Customer Service Intern
4 weeks ago
Pune, Maharashtra, India PALMONAS Full timeImmediate Opening – Customer Service Internship (Pune Only-Walk In Drive)Company: Palmonas – India's first demi-fine jewelry brandLocation: Koregaon Park, PuneType: Full-time Internship | Immediate Joiners OnlyDuration: 3–6 monthsAbout the Role:We're looking for a Customer Service Intern to join our team immediately and will assist the customer service...
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Pune, Maharashtra, India Seven Consultancy Full timeJOB DETAILS 1)Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails2)Understand customer needs and requirements3)Route qualified opportunities to the appropriate sales executives for further development and closure4)Close sales and achieve quarterly quotas5)Research accounts, identify key players and generate...
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Customer Service Intern
1 week ago
Pune, Maharashtra, India PALMONAS Full timeImmediate Opening – Customer Service Internship (Pune Only-Walk In Drive) Company: Palmonas – India's first demi-fine jewelry brand Location: Koregaon Park, Pune Type: Full-time Internship | Immediate Joiners Only Duration: 3–6 months About the Role: We're looking for a Customer Service Intern to join our team immediately and will assist the...
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Senior Executive Client Servicing
3 weeks ago
Pune, Maharashtra, India 3 Dots Design Full timeJob DescriptionCompany Description3 Dots Design is a leading integrated communications specialist offering solutions in Advertising, Design, and Digital. Operating in an era where the communications field is highly fragmented, we have remained a trusted one-stop destination for all communication needs, helping brands grow in India. Our media-neutral approach...
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Customer Service Executive
4 weeks ago
Pune, Maharashtra, India EPIV SOLUTIONS Full timeCompany Overview EPIV Solutions is a leading Business Process Outsourcing BPO company headquartered in Pune with a specialization in IT and international BPO services Located in Fatima Nagar Pune EPIV Solutions offers both B2B and B2C services With a dedicated team of 51-200 employees the company is committed to providing exceptional customer...
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Customer Service Liaison
2 days ago
Pune, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000Job OpportunityThis is a full-time on-site role for a Guest Relations Executive located in Pune.The Guest Relations Executive will be responsible for managing guest interactions, ensuring a high level of customer service, addressing guest inquiries, and performing receptionist duties.The role also includes handling sales inquiries and fostering positive...
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Customer Service Intern
4 weeks ago
Pune, Maharashtra, India PALMONAS Full timeJob DescriptionImmediate Opening Customer Service Internship (Pune Only-Walk In Drive)Company: Palmonas Indias first demi-fine jewelry brandLocation: Koregaon Park, PuneType: Full-time Internship | Immediate Joiners OnlyDuration: 36 monthsAbout the Role:Were looking for a Customer Service Intern to join our team immediately and will assist the customer...
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Client Servicing Executive
4 weeks ago
Pune, Maharashtra, India 3 Dots Design Full timeCompany Description3 Dots Design is a one-stop destination for multiple communication solutions, including Advertising, Design, and Digital. As an Integrated Communications Specialist, we stand out in a highly fragmented communications business. We serve all your communication needs to grow your brand in India. Our media-neutral approach helps optimise every...
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Pune, Maharashtra, India Seven Consultancy Full timeJOB DETAILS 1) Contact businesses or private individuals by phone2) Deliver prepared sales scripts to persuade potential customers to purchase a product or service3) Describe products and services4) Respond to questions5) Identify and overcome objections6) Take the customer through the sales process7) Obtain customer information8) Obtain possible customer...
