SRE Lead

6 days ago


India Cochin Kochi Ernakulam Innovature Full time

Job Description Key Responsibilities - Lead the Site reliability engineering team - Layout schedule and shift plans for the team - Manage tickets and allocate tasks for team members - Work collaboratively with peers and management - Ensure transparent communication with the customer - Provide direction and assistance to team members - Record and track team SLAs and workflows - Ensure that the monitoring systems and procedures are aligned with industry best practices, regulatory requirements, and security policies. - Implement metrics-driven processes to ensure service quality Skill Set: - Knowledge in monitoring tools such as Zabbix, Nagios, etc - Knowledge/experience in ticketing systems such as Zoho Desk /JIRA etc - Strong problem-solving skills, particularly in investigating and analyzing recurring issues. - Hands-on knowledge of Linux fundamentals, System administration, scripting, performance tuning, etc - Strong problem-solving skills and ability to think under pressure - Basic knowledge of cloud environments such as AWS, Azure, Google Cloud, etc - Basic knowledge of networking, routing and switching - Communication and documentation skills Experience: 5 - 7 Years of L2 monitoring Apply Now


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