Senior Sales

3 weeks ago

Ahmedabad India MANUBHAI ZAVERI ORNAMENTS PRIVATE LIMITED Full time

Job Description

Senior Sales

Reporting To

Sales Head

Professional Qualification

Graduation/ Post Graduation

Experience

3-6 years of experience in managerial aspects

Industry Specific

Same Industry

Location

CG Road

Compensation

Best In Industry

Essential Skills

Proven experience in retail sales, ideally in the luxury jewelry or goods industry.

Demonstrated track record of achieving sales targets.

Exceptional communication, interpersonal, and sales skills.

Strong customer service skills and a passion for building client relationships.

Proficiency in point-of-sale (POS) systems and inventory management software.

Analytical and problem-solving abilities.

Strong organizational and multitasking capabilities

Job Description

Sales & Customer Engagement:

Engage with customers to understand their needs and provide personalized recommendations.

Achieve individual and store sales targets through effective upselling and cross-selling.

Build and maintain strong relationships with clients to foster loyalty.

Handle high-value transactions with professionalism.

Product & Market Knowledge:

Demonstrate in-depth knowledge of jewelry products, including materials, gemstones, and design styles.

Stay informed about industry trends, market dynamics, and competitor activities.

Educate customers on the unique benefits and details of jewelry pieces.

Store Operations & Merchandising:

Ensure the store environment is clean, organized, and features attractive jewelry displays.

Assist with inventory management, stock checks, and maintaining accurate records.

Uphold brand merchandise standards and ensure security of high-value items.

Customer Service & Issue Resolution:

Provide exceptional customer service throughout the sales process.

Handle customer complaints, returns, and exchange requests efficiently and professionally.

Gather customer feedback to contribute to business improvement.

Team Leadership & Training:

Train and mentor junior sales assistants.

Lead by example in achieving sales goals and providing excellent service.

Reporting & Analysis:

Prepare regular sales performance reports for senior management.

Analyze sales data to identify trends and opportunities for growth.

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