Apply Now: Process Lead

2 days ago

Coimbatore Tamil Nadu, India GEP Full time

Company Overview GEP is a diverse creative team of people passionate about procurement We invest ourselves entirely in our clients success creating strong collaborative relationships that deliver extraordinary value year after year Our clients include market global leaders with far-flung international operations Fortune 500 and Global 2000 enterprises leading government and public institutions We deliver practical effective services and software that enable procurement leaders to maximise their impact on business operations strategy and financial performance Thats just some of the things that we do in our quest to build a beautiful company enjoy the journey and make a difference GEP is a place where individuality is prized and talent respected Were focused on what is real and effective GEP is where good ideas and great people are recognized results matter and ability and hard work drive achievements Were a learning organization actively looking for people to help shape grow and continually improve us Are you one of usGEP is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race ethnicity color national origin religion sex disability status or any other characteristics protected by law We are committed to hiring and valuing a global diverse work team For more information please visit us on GEP com or check us out on LinkedIn com What you will do Key Result Areas Manage and own operation performance SLA quality compliance and utilization Responsible for goal setting for performance period Track performance to annual goals Identifies and implements continuous improvement project to reduce cycle time and increase efficiency Coach mentor teamon client specific processes and ensures training material is up to date Manages and owns team attrition and motivates team to exceed SLAs SME for entire Purchase-to-Pay process Supports on company capability development Publish monitor and review operational reporting Support transition Req-2-Pay processes for new clients Ensure process documents are updated and accurate Maintain approved process document in approved SharePoint share drive Responsible for all internal requirements HR activities Billing activities being completed on time What you should bring In depth knowledge of purchase to pay processes procurement management and best practices Extensive Order Processing Invoice Processing Experience Excellent communication and follow up skills Client Management experience People management experience team of 8-10 members Should be able to independently manage escalations Expert in P2P end user functionality SLA monitoring and reporting Project Management Skills Relevant P2P Expereince of atleast 5 years Client and People Management expereince Analytical thought process

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