Senior Service Engineer

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances Job Title Senior Service Engineer Location Delhi About Us Everest Blowers Vacuum Pumps - An Ingersoll Rand Business was established with the purpose of empowering our customers Industrial Low Pressure Vacuum needs and providing them with Innovative Cost-Saving Engineering Solutions Job Summary Service engineer Job is to address all service query related to Site or customer premises and to resolve site visit and support shall be extended for business generation mindset should be clear to convince our customer Responsibilities To manage and respond timely on customer calls for assigned territory Ensure the service call attendance and resolution at the site within the predefined timeline Independent execution of Installation commissioning overhauling and Troubleshooting of Screw Pump Booster Blowers Supporting customers through technical and administrative activities Understanding customer needs and concerns Providing a high level of customer service Preparing and submitting service reports Providing technical directions to the team Providing the installation operation and maintenance training to internal and external customers Participating in the training of new team members Suggesting the adequate spare part for stocking at the site to minimize the machine downtime Supporting the Aftermarket spare sale team to maximize AMC coverage Close coordination with the factory team to ensure timely availability of spares on site Supporting spare sales and execution team for payment follow ups Basic Qualifications - Diploma bachelor s degree Mechanical Self-driven approach Good knowledge of the aftermarket parts service within Air Compressors Vacuum Pumps System Vacuum Industry Good Knowledge of Mechanical components parts and working of each component Decent knowledge of electrical control instrumentation systems long with process knowledge of various industries especially in the pharma sector Fluent in English Hindi Language Valid Passport and Driving License Travel Work Arrangements Requirements 70-80 travel across North India Key Competencies Absolute KEY skills needed for role Minimum 4-5 years experience within the Vacuum Pump Compressor Pump Industry Fluent in English Hindi Language What we Offer We are all owners of the company Stock options Employee Ownership Program that align your interests with the company s success Yearly performance-based bonus rewarding your hard work and dedication Leave Encashments Maternity Paternity Leaves Employee Health covered under Medical Group Term Life Accident Insurance Employee Assistance Program Employee development with LinkedIn Learning Employee recognition via Awardco Collaborative multicultural work environment with a team of dedicated professionals fostering innovation and teamwork Ingersoll Rand Inc NYSE IR driven by an entrepreneurial spirit and ownership mindset is dedicated to helping make life better for our employees customers and communities Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions Our employees develop customers for life through their daily commitment to expertise productivity and efficiency For more information visit www IRCO com Special Accommodation If you are a person with a disability and need assistance applying for a job please Lean on us to help you make life better We think and act like owners We are committed to making our customers successful We are bold in our aspirations while moving forward with humility and integrity We foster inspired teams Bicycle rights prism poutine austin Drinking vinegar gluten-free iceland typewriter farm-to-table selfies XOXO food truck four loko Ingersoll Rand is committed to achieving workforce diversity reflective of our communities We are an equal opportunity employer All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex including pregnancy sexual orientation or any other characteristic protected by applicable laws regulations and ordinances If you need assistance and or a reasonable accommodation due to a disability during the application or the recruiting process please send a request and a member of our team will contact you