Senior Manager

4 weeks ago

Gurgaon, Haryana, India EXL Service Full time

Job Summary We are seeking for someone who has deep understand of credit cards business Preferably for US Geography and has worked around credit cards Marketing or Portfolio analytics The ideal candidate will have strong business knowledge understands credit cards P L drivers along with customer lifecycle This role requires deep expertise to be able to own end to end - understand business challenges come up with data backed solutions present them to senior business stakeholders and get them implemented Someone who has a deep urge to learn in a fast-paced environment and has the leadership skills to manage clients partners and inspire and elevate a team of analysts would be apt for the role Key Responsibilities Identify opportunities which leads to a positive impact in the below areas - Increase in customer Spend Reduction in issuer cost Increase in Customer Experience Connect with Analytics and Business stakeholders to understand their key pain areas and come up with solutions to mitigate them Create strong and impactful presentations for senior stakeholders Work towards getting a stakeholder buy-in and assist the implementation team to get your changes implemented Work with various third-party stakeholders to resolve any roadblocks ensuring a quick turnaround Qualifications Bachelor s or Master s degree in Engineering Statistics Economics Mathematics or related field 5 years of experience in credit cards Analytics in areas of Marketing Product or related roles Strong business knowledge and experience in the financial domain specifically in the credit card business Strong analytical skills with experience in Segmentation quantitative analysis scenario analysis and sensitivity analysis Excellent communication and presentation skills Strong knowledge in SQL Snowflake Python PySpark MS Office Skills and Competencies Client Management and Partner Management Strong problem-solving skills and attention to detail Ability to work independently and as part of a team High level of integrity and professionalism Strong organizational and time management skills

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