Inside Sales Executive

2 weeks ago

Noida, Uttar Pradesh, India Unacademy Full time
About Us:

Unacademy is India's largest learning platform, built with a mission to democratize education for every learner. What began as a humble YouTube channel has evolved into a robust education ecosystem that brings together top educators, high-quality content, and cutting-edge technology. We serve millions of learners across the country, empowering them to succeed in competitive exams, pursue professional upskilling, and build strong academic foundations. With a deep commitment to learner success, Unacademy is redefining how India learns — one student at a time.

Role Overview:

We are looking for enthusiastic and driven individuals to join our Inside Sales Team.

In this role, you will be responsible for engaging with prospective students and parents, generating leads, building strong relationships, and assisting in the enrolment process.

You will play a key role in driving growth and connecting learners with Unacademy's high-impact educational offerings.

Key Responsibilities

- Prospecting & Lead Generation: Identify and research potential students through various online channels. Collaborate with schools and local networks to build a steady lead pipeline.
- Client Relationship Management: Build and maintain strong relationships with potential and existing customers. Understand their needs and provide personalized course recommendations.
- Sales & Revenue Contribution: Implement sales strategies to meet and exceed enrolment and revenue targets. Conduct effective calls and presentations to convert leads.
- Market Research & Analysis: Stay informed about education trends, competitor offerings, and student preferences. Share insights to help refine strategies.
- Reporting & Documentation: Maintain detailed records of lead interactions, follow-ups, and outcomes using CRM tools. Share regular reports with internal teams.
- Cross-Functional Collaboration: Work closely with marketing, product, and academic teams to align sales strategies and enhance learner experience.
- Student Counselling & Enrolment Assistance: Counsel prospective students on courses based on their academic goals and interests. Assist them with enrolments, fee payments, and onboarding.

Requirements:

- Bachelor's degree in any field; preference for candidates with a background in Business, Marketing, or Education
- Freshers and candidates with prior experience in inside sales, telesales, academic counselling, or customer service (preferably in EdTech) are welcome to apply
- Excellent communication skills in English and local languages
- Strong interpersonal skills and a customer-first attitude
- Ability to handle targets, multitask, and thrive in a performance-driven environment
- Familiarity with CRM tools and MS Office is a plus

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