Manager, Engineering Services

2 days ago


Bengaluru India World Wide Technology Healthcare Solutions Full time

Job Description MUST have experience in multiple core competency practices for Infrastructure Services: - Route / Switch/SDWAN (Network) - Unified Communications (UC/UCCE/VOICE/VoIP) - Wireless/Mobility (WiFi) - Data Center - Security - Automation - Cloud (AWS/Azure) - End User Computing (EUC) Essential Functions - Provide leadership to the WWT engineering team both internal and contractor - Provide staffing and utilization management for Professional Services engagements - Perform capacity planning for the pipeline of engineering engagements - Coach and mentor engineering staff on Professional Services best practices - Serve as the engineering management escalation path to customers - Build, maintain, and utilize subcontract relationships - Complete performance evaluations for engineering personnel - Ensure compliance with WWTs Delivery Methodology - Evaluate processes and recommend changes to drive higher quality and profitability - Provide leadership to the WWT engineering team both internal and contractor - Provide staffing and utilization management for Professional Services engagements Knowledge, Skills, And Abilities - Excels at addressing interpersonal challenges, mediating, and helping come to a collective understanding - Able to flex between management styles to accommodate individual employee needs - Demonstrate deep caring for people and their professional development - Be an ambassador of our culture and model behavior that exemplifies our Core Values Work location is Bengaluru, India


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