It Support- Kolkata

4 days ago


Kolkata West Bengal, India DC Consultants Full time

Requirement Experience 2-5 Years in IT Infrastructure Architecture Hardware Networking Troubleshooting System Administration Experience in Implementing Handling ERP Preferred Educational Qualification BE Preferable - Computer Electronic Telecommunication Maintain Smooth IT Support for All End Users IT Inventory Management Maintenance and Upkeep of All IT Infrastructure Identify Scope and Develop of New IT Infrastructure and Automation Across Production and User Points Keep Organization Update on Latest IT Utilities and Relevant Technology Advancement IT Vendor Management and Procurement SOP Establish SLA for Internal Services Prepare and Manage IT Budget Team Development and IT Training to Upskill Users Install configure and maintain network devices such as routers switches and firewalls Manage LAN WAN and VPN connectivity to ensure optimal network performance Monitor network performance and identify issues using monitoring tools Troubleshoot network issues identify root causes and implement effective solutions Provide on-call support for network-related incidents and resolve issues promptly Implement network security measures such as firewalls intrusion detection systems and VPNs Assist in the configuration and maintenance of security protocols to protect company data and network infrastructure Monitor for potential security threats and respond to incidents as necessary Maintain accurate documentation for network configurations topologies and network inventories Prepare regular reports on network performance incidents and security events



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