Process Associate

2 weeks ago

Kolkata West Bengal, India TrueAlly Services Pvt Ltd Full time

**TrueAlly Services Pvt Ltd** is a healthcare KPO based in India with operations in Haryana and Kolkata, specializing in Behavioral Health services for the US market.
- Take patient vitals, record patient medical history and chief complaint.
- Schedule appointments and follow up with patients regarding test results and other matters.
- Communicate with patients regarding medication instructions and other medical concerns.
- Onboarding and registering new patients to the practice.
- Maintain accurate patient records, including updating medical charts and entering data into electronic health records.
- Provide support to the doctor in completing administrative tasks as required
- Other duties as assigned.

**Benefits**:
**Medical Insurance**
- Sum insured of Rs. 5,00,000 (Five Lakhs).
- Coverage extends to up to 5 dependents, including spouse, mother, father, and 2 children under the age of 18 years.
- For further policy details, employees can refer to the insurance portal.

**Accidental Cover**

The company will provide accidental cover to employees, offering financial protection in the event of accidental injuries or disabilities sustained during the course of employment.

**Equipment Provision**

Employers will provide employees with necessary work equipment such as laptops/desktops and headphones to facilitate efficient work performance and communication.

Pay: ₹18,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Work from home

Schedule:

- Monday to Friday
- Night shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- International voice process: 2 years (required)

**Location**:

- Kolkata, West Bengal (required)

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