Transport Officer

Whether you re at the start of your career or looking to discover your next adventure your story begins here At Citi you ll have the opportunity to expand your skills and make a difference at one of the world s most global banks We re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders as well as more traditional learning You ll also have the chance to give back and make a positive impact where we live and work through volunteerism Shape your Career with Citi We re currently looking for a high caliber professional to join our team as Officer Transport Officer Hybrid Internal Job Title Ops Sup Analyst 1 - C09 based in Gurgaon India Being part of our team means that we ll provide you with the resources to meet your unique needs empower you to make healthy decision and manage your financial well-being to help plan for your future For instance Citi provides programs and services for your physical and mental well-being including access to telehealth options health advocates confidential counseling and more Coverage varies by country Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses We have a variety of programs that help employees balance their work and life As a Transport operations officer you would be responsible for overseeing and optimizing employee transportation services ensuring compliance with safety regulations cost efficiency and seamless operations This role involves coordinating transport schedules managing vendor relationships and implementing technology-driven solutions to enhance service quality In addition to the core responsibility of managing transport operations for the location you would also oversee activities related to Global Hospitality Services GHS - which includes cafeteria and pantry services Managed Print Services archiving mail and distribution operations for the location In this role you re expected to Deliver high quality prompt and courteous Transport Management services in support of Citi employees needs while working in a safe environment Roster Management Trip review Tracking Supervision Be well-informed on SLA s defined with transport vendors and ensure that all task are carried out within the framework pre-defined Smooth coordination of the transport supervisors vendor s operations team and Responsible for timely pickups and drops Communicate Liaise with the respective Transport Manager on daily basis processes Ensure the adherence of the SLAs via a monthly report Fleet Management Oversee vehicle allocation maintenance schedules and compliance with safety regulations Responsible for fleet induction and compliance checks Conduct periodic fleet compliance checks Route Optimization Plan and implement efficient transport routes to minimize delays and enhance employee convenience Vendor Coordination Liaise with transport service providers manage ground operations and ensure service quality Compliance Safety Ensure adherence to local transport laws safety protocols and company policies Technology Integration Utilize GPS tracking AI-driven monitoring systems and dashcams when implemented for enhanced safety and efficiency Employee Engagement Address transport-related concerns maintain communication channels and ensure a smooth commuting experience While ensuring timely responses to employee grievances or request raised from time to time Cost Control Monitor expenses optimize fuel consumption and implement cost-saving strategies Reporting Documentation Maintain transport logs TMS analyze performance metrics and prepare reports for management review through the system data Ensure that transport helpdesk team at site or vendor site promptly attend and respond to users calls Systematically revert to transport user vendor stakeholder mails within defined TAT Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm s reputation and safeguarding Citigroup its clients and assets by driving compliance with applicable laws rules and regulations adhering to Policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency As a successful candidate you d ideally have the following skills and exposure Bachelor s University degree At least of 3 years of experience in transport operations fleet management or logistics Strong understanding of transport regulations safety standards and compliance requirements in India Proficiency in Transport Management Software GPS tracking systems and AI-driven monitoring tools Excellent communication and skills for vendor management and employee coordination Ability to analyze data optimize routes and implement efficiency-driven solutions Experience in employee transport services or corporate fleet management Knowledge of sustainability practices including electric vehicle EV integration Strategic mindset with a focus on continuous improvement and operational efficiency Detail-oriented proactive and ability to deliver under different scenarios High integrity and with a commitment to confidentiality Take the next step in your career apply for this role at Citi today https jobs citi com dei This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required hybrid LI-AR1 Job Family Group Operations - Core Job Family Operations Support Time Type Full time Most Relevant Skills Please see the requirements listed above Other Relevant Skills For complementary skills please see above and or contact the recruiter Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review View Citi s and the poster