Current jobs related to GM - Vi Stores Lead - Chennai, Tamil Nadu - Vodafoneidea

  • gm - sales

    2 weeks ago

    Chennai, Tamil Nadu, India Randstad Full time

    Hiring for a GM- Client Solution Sales in Chennai for a leading FMCG Industry. Roles & Responsibilities:1. Sales and Business Development:o Identify potential clients and business opportunities.o Conduct market research to understand customer needs and identify new sales leads.o Generate and follow up on sales leads through cold calling, networking, and...

  • Manager - Vi Store Operations

    7 days ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • AGM - Vi Store Operations

    7 days ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • GM - Sales

    1 week ago

    Chennai, Tamil Nadu, India CIEL HR Full time

    Job Title: AGM / GM / Sr. GM – Business Development (B2B)Location: ChennaiIndustry Focus: Mobile Phones, Consumer Electronics, IT Hardware, Wearables, Hearables, Telecom, EMS, and AutomotiveAbout the company: A global multinational company specializing in the manufacturing of electronic consumables, With an annual revenue surpassing $1 billion USD.Key...

  • Digital In-Store Product Lead

    7 days ago

    Chennai, Tamil Nadu, India Accolite Full time

    About UsAccolite is a leading provider of in-store media solutions, dedicated to helping businesses succeed in the competitive retail landscape. We offer a range of innovative products and services designed to engage customers, drive sales, and improve brand awareness.Job SummaryWe are seeking an experienced Digital In-Store Product Lead to join our team and...

  • Sr. Manager/GM

    7 days ago

    Chennai, Tamil Nadu, India ICCS Full time

    Position: Sr. Business Development Manager/DGM/GM Experience: 8-10 Years Location: Chennai Notice Period: Immediate – 30 Days Education & Experience Regular MBA in sales or Marketing Track record of closing deals of BPO. History of meeting or exceeding sales goals in BPO sales Voice and Non voice (chat processes) Experience leading and...

  • Manager-VI Store Operations

    7 days ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Regional E-Business Lead

    1 day ago

    Chennai, Tamil Nadu, India CMA CGM Full time

    Key ResponsibilitiesThe eCommerce Manager will be responsible for:Optimizing channel usage and ensuring maximum cost-effectiveness for the group vis-à-vis eCommerce utilizationOwning regional eCommerce targets assigned by HODriving eCommerce team to ensure achievement of global and regional objectives and targetsRegular updates to HO on regional market...

  • Store Lead

    5 days ago

    Chennai, Tamil Nadu, India DAKSHINAM SAREES Full time

    Job Description:Dakshinam Sarees is seeking a dynamic Store Manager to oversee the day-to-day operations of our boutique. The ideal candidate will have a strong background in retail management, excellent communication skills, and a proven track record in sales and customer service.Store Maintenance: Ensure the store is well-maintained, visually appealing,...

  • Store Manager

    7 days ago

    Chennai, Tamil Nadu, India Reliance Retail Full time

    Company OverviewReliance Retail is India's leading retail company, known for its rapid growth and diversified omni-channel presence. With over 15,000 stores across 7,000+ cities, we provide an unmatched shopping experience, superior quality products, and outstanding value, revolutionizing retail through innovation in people, processes, and technology. Our...

  • Solution Development Lead

    2 weeks ago

    Chennai, Tamil Nadu, India AGS Health Full time

    Job DescriptionThis role will be responsible for leading the solution design team, which is responsible for triaging, designing, and costing solutions at the scoping stage of the engagement in line with the company's broader goals.The leader will collaborate with marketing to define/refine GTM content to ensure that value creation for the customer is...

  • Manager- Store

    7 days ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Innovate and Lead: A Senior Engineering Role in Store Operations

    2 weeks ago

    Chennai, Tamil Nadu, India green success infotech Full time

    About the RoleWe are looking for an experienced Senior Software Engineer to join our team as a leader in store activities. The successful candidate will be responsible for driving technical innovation and leading teams to deliver business outcomes.Key Responsibilities- Drive technical strategy and innovation in store operations- Lead cross-functional teams...

  • RPGILE Tech Lead

    7 days ago

    Chennai, Tamil Nadu, India Virtusa Full time

    RPGILE Tech Lead - CREQ192895 Description 1. Technical proficiency in relevant languages i. RPG, ii. RPG-ILE, iii. RPG Free, iv. CL, SQL, v. SQLRPGLE, vi. DB2 Database, vii. SQL 2. Knowledge on below tools. i. Turnover ii. Robot iii. Hawkeye  Able to read programs create detailed process flows  Able to create detailed technical specs ...

  • Retail Store Supervisor

    4 days ago

    Chennai, Tamil Nadu, India DAKSHINAM SAREES Full time

    Job Summary:We are seeking an experienced Store Manager to lead our team at Dakshinam Sarees. The ideal candidate will have a strong background in retail management, excellent communication skills, and a proven track record in sales and customer service.Store Operations: Ensure the store is well-maintained, visually appealing, and organized.Staff Management:...

  • Hiring for Store Manager

    7 days ago

    Chennai, Tamil Nadu, India 2coms Full time

    Store Manager/Duty Manager Our client is in search of a motivated and experienced Store Manager/Duty Manager to oversee the day-to-day operations of their store at Omaha Beach. The successful candidate will be responsible for delivering exceptional customer service, leading a dynamic team, and contributing to the store's strategic growth. Key...

  • Female Store head

    7 days ago

    Chennai, Tamil Nadu, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a dedicated recruitment agency headquartered in Hyderabad, facilitating the best job opportunities in the industry. With a small team of 2-10 employees, Gamut HR Solutions strives to place the right candidate in the right role. For more information, visit our website at Gamut HR Solutions.Job OverviewGamut HR Solutions...

  • AWS DevSecOps Lead for E-commerce Venture

    6 days ago

    Chennai, Tamil Nadu, India SUPER SARAVANA STORES EMART PRIVATE LIMITED Full time

    **Mission & Vision**Saravana Stores Emart Private Limited is dedicated to delivering a seamless online shopping experience to millions of customers across South India. Our vision is to become the leading e-commerce platform in the region, driven by innovation, customer satisfaction, and operational excellence.**Job Description**We're seeking a highly skilled...

  • Hiring for Store Manager

    7 days ago

    Chennai, Tamil Nadu, India 2coms Full time

    Job Description Store Manager/Duty Manager Our client is in search of a motivated and experienced Store Manager/Duty Manager to oversee the day-to-day operations of their store at Omaha Beach. The successful candidate will be responsible for delivering exceptional customer service, leading a dynamic team, and contributing to the store's strategic...

  • Store Operations Manager

    1 week ago

    Chennai, Tamil Nadu, India Lenskart Full time

    **Company Overview:**Lenskart is a leading optical retailer that provides a wide range of eyewear products and services. Our goal is to deliver exceptional customer experience while maintaining high standards of quality and service.**Job Summary:**We are seeking a highly motivated and experienced Store Manager to lead our retail store operations. As a Store...

GM - Vi Stores Lead

1 month ago

Chennai, Tamil Nadu, India Vodafoneidea Full time
Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Vi Stores Lead

Job Level/ Designation

M3

Function / Department

Postpaid / Vi Store Operations

Reports to

VP - Vi Stores Operations, Postpaid

Location

Tamilnadu

Job Purpose

To drive and facilitate Vi Stores adherence to the defined national processes, deliver on the agreed productivity of experience led sales, and ensuring service excellence through zero service denials and resolution of all non-network service issues at the touch points.

Key Result Areas/Accountabilities

1. The incumbent would require to be a keen observer of market dynamics & competition. Devise strategy to widen market penetration simultaneously look at strategies to increase Revenue Market Share (RMS) and Customer Market Share (CMS) in that market for Vi stores
2. Assisting National Vi Store Retail operations head in target planning and budget allocation, Running Projects for retail business for various key business deliverables.
3. Periodically revisiting the efficacy of the NIP construct of the Vi Stores work force and come up with recommendations to evolve as per the business needs along
4. Keep a tab on the movement of the KPIs in tandem with the R & R programs being run for Vi Stores
5. To Ensure Commercials, Legal compliance, Go to Market and Last mile delivery (Fulfilment) in all National project.
6. Digital Adaptation of Sales Processes- To Drive projects nationally which enhances digital adaptation in various acquisition process
7. To drive tech enablement and automation projects to meet changing business dynamics and redistribution landscape. Implementation of productivity tools with focus on increasing productivity and establishing performance culture.
8. Lead integration projects-Integration projects and Process compliance to enhance Customer Experience across and footprints nationally
9. Driving methods of constantly improving on customer service elements leading to better TNPS, control on complaints, EQ scores
10. Setting up a governance and following up with Circle Vi Store Head for CAPA of complaints and processes to drive business process re-engineering
11. Full ownership of complaints accrued from Vi stores as a part of escalation management

Core Competencies, Knowledge, Experience

- Proven operation excellence
- Problem solving, strategic & analytical capabilities
- Process improvement mind set
- Ability to influence other functions for alignment on priorities related to the Vi Stores vertical

Must have technical / professional qualifications

- Preferably an MBA
- 10+ years of experience in Retail (Own Stores) Operations/Management

No. of Direct Reports

nil

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership