Manager - Vi Store Operations

3 weeks ago

Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Store Manager

Job Level/ Designation

M1

Function / Department

Retail

Location

Tamilnadu

Job Purpose

To manage the profitability of the company owned store

Key Result Areas/Accountabilities

Sales
1. Achieve sales target for all products (Voice-Post-paid/ prepaid, data, VAS, handsets etc.) at a VodafoneIdea store

2.Ensure and monitor quality of acquisition through the store
Revenue

-Deliver revenue targets for the store

-Increase revenue per footfall by aiding customers purchase decisions
RoI
- Achieve profitability (Return on investment) targets for the store
- Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
Customer Service
-Manage churn and achieve customer satisfaction for walk-in customers
Store Management
-Ensure adherence to store processes in terms of documentation and systems
-Ensure infrastructure / store upkeep
-Maintain availability of stock at the store while adhering to norms
-Ensure appropriate placement of pop-ups and product displays at store
Marketing
-Execute marketing, branding and promotion activities
-Ensure fliers/ brand POS are available at store
-Resolve channel-specific issues within specific timelines

Core Competencies, Knowledge, Experience

Store Management Team Management

Must have technical / professional qualifications

Graduation Must

Vodafone Idea Limited  (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

  • Manager - Vi Store Operations

    1 week ago

    Chennai, Tamil Nadu, India Vodafone Idea Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership It is India s leading telecom service provider The Company provides pan India Voice and Data services across 2G 3G and 4G platform With the large spectrum portfolio to support the growing demand for data and voice the company is committed to deliver delightful customer...

  • Senior Business Development Manager

    1 week ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    Job TitleWe are seeking a highly skilled professional to drive the growth and performance of COCP across segments by optimizing postpaid acquisition strategies and enhancing the capabilities of Vi Mini Stores.Key ResponsibilitiesAchieve COCP DB across segment through Retail Vi Mini GTM, ensuring seamless customer experience and streamlined business...

  • AGM - Vi Store Operations

    3 weeks ago

    Chennai, Tamil Nadu, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer...

  • Store Operations Manager

    2 weeks ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    About the RoleWe are seeking a seasoned Store Operations Manager to lead our retail store team. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Main ResponsibilitiesCustomer Service Excellence: Provide outstanding customer service, resolving issues promptly and...

  • Store Operations Manager

    7 days ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    Job DescriptionThe Chief Retail Store Officer is responsible for overseeing the daily operations of a retail store. This includes managing sales volumes, ensuring showroom administration runs smoothly, and maintaining high customer satisfaction levels.Main Responsibilities:Manage company-operated stores to project a desired brand imageAchieve sales volumes...

  • Retail Store Operations Manager

    1 week ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    Job Description:We are seeking an experienced Retail Store Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving business growth and excellence in store operations.Key Responsibilities:Develop and implement effective store operations strategies to drive sales growth and customer...

  • Store Operations Manager

    5 days ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    Job RoleThe Store Operations Manager will be responsible for managing the day-to-day operations of the store, including purchasing, inventory management, and logistics. The successful candidate will have excellent organizational skills, attention to detail, and the ability to work effectively in a team environment.Key ResponsibilitiesPurchasing of Consumable...

  • Store Operations Manager

    4 days ago

    Chennai, Tamil Nadu, India beBee Careers Full time

    About the PositionThe Store/Inventory Manager is responsible for ensuring the smooth operation of supplies, stock management, and amenities for multiple ventures. This role requires a high level of organization and attention to detail, as well as excellent communication and interpersonal skills.Responsibilities- Oversee and manage groceries, supplies, and...

  • Retail Store Operations Manager

    2 weeks ago

    Chennai, Tamil Nadu, India THE ALTERNATE Full time

    About THE ALTERNATETHE ALTERNATE is a retail organization dedicated to delivering exceptional customer experiences through our stores. We are seeking a highly skilled and experienced Retail Store Manager to oversee the daily operations of our store, ensuring it runs smoothly and effectively.

  • Store Manager

    3 weeks ago

    Chennai, Tamil Nadu, India Reliance Retail Full time

    Company OverviewReliance Retail is India's leading retail company, known for its rapid growth and diversified omni-channel presence. With over 15,000 stores across 7,000+ cities, we provide an unmatched shopping experience, superior quality products, and outstanding value, revolutionizing retail through innovation in people, processes, and technology. Our...