Japanese Speaking Technical Service Specialist

2 weeks ago

Bengaluru, Karnataka, India Solaredge Full time

Description Power the Future with us SolarEdge NASDAQ SEDG is a global leader in high-performance smart energy technology with over 5000 employees offices in 34 countries and millions of products installed in over 133 countries Our diverse product offering comprises intelligent solar inverters battery storage backup systems EV charging and complete home energy management ecosystems By leveraging world-class engineering capabilities and with a relentless focus on innovation we strive to create a world where clean green energy from the sun is the primary source of power for our homes businesses and just about everywhere we thrive We are looking for a Japanese Speaking Customer Service Specialist to join our growing Global Technical Centre to provide innovative solutions for Japan international market This is an opportunity to become an expert in the SolarEdge product offering and the solar industry in general Based in our brand-new offices we will be able to provide a collaborative environment transportation meals and a competitive compensation package This position will require Japanese Language Proficiency JLPT N2 N3 and to work in Japan Standard Time What will you be doing Answer inbound chats e-mails and cases from customers and contractors in a prompt knowledgeable and courteous manner documenting all information into call tracking system Provide support in the troubleshooting and diagnosis of grid tie solar inverter issues encountered in the installation and start-up products by using general knowledge product schematics data stored in the knowledgebase and other sources of information available Work together with operations to validate the authorization to release parts needed to solve problems encountered by customers and contractors Provide updates to the knowledge database used by other technical support representatives with new troubleshooting information discovered in the resolution of customer calls Manage the monitoring database of customer installations Document all activity in the ticketing system and other database software platforms Create layouts on the monitoring site at the customers request Excellent interpersonal skills and proven ability to build rapport and establish keep working relationships with customers peers and managers General understanding of Microsoft Office products and utilize them efficiently Requirements 1-3 years of experience in professional customer service and in technical helpline or remote support Engineering or technical qualification in electrical and electronics is preferred Basic understanding of IP network technology Experience with solar electric products xc2xb7 Exceptional listening and questioning skills Outstanding written communication skills in English xc2xb7 Ability to multitask in a very fast-paced environment Experience working for an international organization is preferred Ability to work in a continuous shift model Excellent interpersonal skills and proven ability to build rapport and establish keep working relationships with customers peers and managers Business communication skills in English Japanese Speaking Engineer JLPT N2 N3 Read Write or Speak is a must SolarEdge recognizes its talented and diverse workforce as a key competitive advantage Our business success is a reflection of the quality and skill of our people SolarEdge is committed to seeking out and retaining the finest human talent to ensure top business growth and performance

  • Technical Japanese Language Collaboration Expert

    2 weeks ago

    Bengaluru, Karnataka, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 25,00,000

    Japanese Communication Specialist NeededWe are seeking a highly skilled Japanese communication specialist to facilitate effective collaboration between Japanese- and English-speaking stakeholders.Responsibilities:Interpretation & Translation:Provide accurate consecutive or simultaneous interpretation in both Japanese and English during technical meetings,...

  • Japanese foods

    1 week ago

    Bengaluru, Karnataka, India AJU JAPANESE HOTEL PRIVATE LIMITED Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAJU JAPANESE HOTEL PRIVATE LIMITED is a company based in Dwarka, New Delhi, India. Our establishment is renowned for providing exceptional hospitality services with a touch of authentic Japanese culture and cuisine. We are committed to delivering a high-quality experience for our guests, emphasizing the finest details and customer...

  • Freelance Technical Japanese Language Expert

    7 days ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Opportunity: Technical Japanese Communication SpecialistWe are seeking a skilled professional to facilitate effective communication between Japanese- and English-speaking stakeholders in technical discussions.The ideal candidate will have expertise in translation and interpretation, ensuring accuracy, clarity, and cultural sensitivity in all business and...

  • Japanese Customer Service Professional

    1 week ago

    Bengaluru, Karnataka, India beBeeRelationship Full time ₹ 14,00,000 - ₹ 20,10,000

    Customer Relationship SpecialistWe are seeking a skilled professional with expertise in Japanese to fill a project-based role where you will analyze problems, offer solutions, and test, modify, automate, and integrate systems.Main ResponsibilitiesAnalyze technical issues, provide timely solutions, and document work for hand-offContribute to current projects,...

  • Japanese Language Network Infrastructure Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeInfrastructure Full time ₹ 12,00,000 - ₹ 18,00,000

    We are seeking a seasoned Network Infrastructure Specialist with expertise in Japanese language to join our team. The ideal candidate will have hands-on experience with network infrastructure, troubleshooting, and operations support. Strong proficiency in both written and verbal Japanese is essential.Key Responsibilities:Monitor, manage, and troubleshoot...

  • Customer Relationship-Japanese

    1 week ago

    Bengaluru, Karnataka, India Kyndryl Solutions Private Limited Full time

    Job DescriptionThe RoleRole involves managing and optimizing IT infrastructure- good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your...

  • Japanese Linguistics Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeLinguist Full time ₹ 8,00,000 - ₹ 12,00,000

    Japanese Translator Job OpportunityAre you a skilled linguist seeking a new challenge? We have an exciting opportunity for a Japanese Translator to join our team.Key Responsibilities:Translate complex written and spoken content from Japanese to English with high accuracy, demonstrating your mastery of the language and cultural nuances.Work independently with...

  • Japanese Language Specialist

    1 week ago

    Bengaluru, Karnataka, India Indo Sakura Software Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Japanese Language Teacher / Trainer Locaon: Bangalore, India Employment Type: Full-me. About Indo Sakura Soware Indo-Sakura Software Private Limited, established in 2005, a Tokyo-headquartered IT services company with a strong development base in Bangalore, is launching SakuraBridge Academy under its India oice. This new division is designed...

  • Professional Japanese Linguist

    7 days ago

    Bengaluru, Karnataka, India beBeeTranslator Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Professional Japanese LinguistWe are seeking a highly skilled Japanese Translator to provide accurate and efficient translation services in Japanese.Key Responsibilities:Translate complex documents, reports, and other materials from English to Japanese, ensuring accuracy and consistency in style and tone.Work closely with clients to understand...

  • Technical Support Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerSupport Full time ₹ 12,00,000 - ₹ 25,00,000

    Job OpportunityThis role is for a skilled specialist to provide technical support in the Japanese market. You will be part of our growing global centre, delivering innovative solutions and becoming an expert in the solar industry.Key Responsibilities:Respond to customer inquiries through various channels in a timely and professional manner.Analyze and...