▷ (15h Left) It Manager- Zoho Ecosystem

2 days ago

Mumbai Maharashtra, India R3 Consultant Full time

- IT Manager Zoho Ecosystem Software Development Focus Position IT Manager Department IT Systems Location Nariman Point Reports To Director HOD Role Overview We are looking for an IT Manager with a primary focus on Software Development and the Zoho Ecosystem 80 KRA while also ensuring IT infrastructure assets and networking operations 20 KRA are efficiently managed The role requires a strong technical background in Zoho applications custom development and automation coupled with the ability to maintain a secure and reliable IT environment Key Responsibilities A Software Development Zoho Ecosystem 80 KRA Oversee end-to-end software application development projects using Zoho Creator and other development tools Customize automate and integrate Zoho CRM Zoho Books Zoho Flow and other Zoho apps with business processes Define and implement SDLC best practices ensuring structured design development and deployment Manage a team of developers or external vendors to deliver scalable and secure solutions Ensure proper code documentation version control and repository management e g Git Perform testing debugging and quality assurance before deployment Collaborate with business teams to gather requirements design workflows and implement process automation Maintain and enhance API integrations between Zoho apps and third-party platforms Ensure data security compliance and role-based access across Zoho systems Continuously explore and implement new Zoho features to improve operational efficiency Conduct end-user training and adoption programs for new Zoho solutions Monitor and optimize application performance scalability and user experience B IT Infrastructure Assets Networking 20 KRA Manage company IT assets laptops desktops servers mobiles peripherals etc Maintain and regularly update the IT asset inventory Oversee secure company networks LAN WAN Wi-Fi VPN and monitor bandwidth usage Ensure data backup disaster recovery and business continuity are in place Implement and enforce cybersecurity protocols firewalls antivirus access control Manage IT vendors warranties and licensing renewals Provide IT helpdesk and user support for hardware software issues Document IT infrastructure processes and SOPs for future reference Key Skills Competencies Strong expertise in Zoho applications Creator CRM Books Flow etc Proven track record in software application development and automation Knowledge of Deluge scripting API integration and custom functions Experience in managing SDLC and software teams Solid understanding of IT infrastructure networking and cybersecurity basics Strong problem-solving leadership and cross-functional collaboration skills Qualifications Bachelor s Master s in Computer Science IT or related field 5-8 years of IT experience with at least 3 years in Zoho development administration Hands-on experience in custom app development workflow automation and integrations Certifications Zoho Creator Certified Developer preferred

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