Sales Agent

4 days ago

Gurugram, India Cars24 Full time

Job Description

Job description

- Be the Brand ambassador of Cars24 to our customers when speaking with them.
- Go above and beyond to delight and Sell our cars online, with a warm attitude, exceptional communication skills and a highly professional demeanour - so much so that they would want to tell their friends all about their experience with Cars24 Australia
- Be able to build trust with your customers by being responsive, reliable and communicative, and proactively help resolve customer issues on the spot - no problem is too hard for you.
- Liaise closely with the customer operations team to ensure the right car is prepared for delivery and whatever is required to complete the sale is managed smoothly, with minimal hassle.
- Be willing to learn about the different buy/sell processes in every state
- Be willing to learn how to explain various car features to customers; we will provide training to guide you
- Help shape and support the development of customer-facing processes in our new business - we re writing the playbook as we go.
- Getting sales conversions will be your core performance indicator.

What you should have:

- Minimum 2-3 years sales experience in a contact centre or well-known retail environment, where you also have engaged with customers over the phone, social media, email, chat or any other channels.

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