Product Manager-HO

3 weeks ago

Mumbai India Kotak Mahindra Bank Limited Full time

Job Description

JOB ROLE ANALYSIS

Senior Product Manager
RL Ho & Support-HO House Hold
M5

Job Summary:

A candidate with Tech and Digital knowhow with inclination towards Switch, Acquiring, Authorization

Key Responsibilities:

- Analyze and monitor various developments in Debit Card Switch, ACS partners
- Coordinating with IT, BSG and other stake holders for completing and developing the projects.
- Analyze existing product authorization rate and see that there is any changes as per the trend in the market.
- Handle regulatory project and audit query to smooth functioning of debit card
- Supports strategic planning and product implementation of Debit Cards
- Owns the end-to-end debit card transaction lifecycle via different channels and achieves project completion and customer experience by higher auth rate and improving overall customer experience
- Implements auth strategy with help of ACS partners, identify issues, ideate and implement solutions
- Cross functional co-ordination with, Legal compliance, BSG, Ops, IT, Marketing & Product teams to discuss and finalize new enhancement changes on the channels or new product development.

Tools & Platforms:

SQL, SAS

Does the role include any of the below (Please tick the box as applicable)

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