National Head Gold Loan

Job Description NB We are recruiting for a scheduled commercial bank Job Title : National Head- Gold Loan Location : Thrissur Years of Experience: 25- 30+ The National Head oversees all facets of the Gold Loan business nationally, focusing on Profit & Loss (P&L) management and strategic market expansion. 1. Strategy and Business Growth - P&L Ownership: Full responsibility for the Gold Loan portfolio's national P&L, including revenue targets, cost management, and profitability. - Strategic Planning: Design and execute a national strategy for the Gold Loan vertical to achieve aggressive Assets Under Management (AUM) and market share growth. - Product Management: Oversee the development, design, and pricing of new Gold Loan products and schemes to remain competitive and meet diverse customer needs (e.g., Agri Gold Loans, Business Gold Loans). - Market Expansion: Identify new geographies and market segments for expansion. Develop and execute a roadmap for branch roll-out and optimization of existing branch networks for Gold Loan services. 2. Operations and Risk Management - Operational Excellence: Standardize and streamline Gold Loan operational processes across all branches for efficiency, speed, and customer experience. This includes application processing, gold valuation, storage, and release. - Risk and Audit Compliance: Implement robust risk management frameworks to mitigate operational risks, including fraud, valuation discrepancies, and loss/damage of collateral. Ensure strict adherence to Reserve Bank of India (RBI) guidelines and internal bank policies. - Collateral Security: Oversee the integrity and security of the gold storage process, including vault management, periodic audits, and insurance arrangements. - Asset Quality: Maintain and improve the portfolio quality by actively monitoring Non-Performing Assets (NPAs) and devising effective collection and recovery strategies, including the auction process. 3. Sales and Marketing - Sales Strategy: Develop high-impact national sales and marketing strategies to drive customer acquisition and cross-selling, leveraging the bank's existing customer base. - Digital Integration: Champion the adoption of digital and technological initiatives to enhance the customer journey (e.g., online application, e-KYC, digital payment options). - Partnerships: Build and manage strategic alliances with Business Correspondents (BCs), fintech companies, and other partners to expand reach. 4. Team Leadership and Management - Talent Development: Recruit, train, and mentor a high-performing leadership team for Gold Loan operations and sales at regional and zonal levels. - Performance Management: Set clear Key Performance Indicators (KPIs) for the entire Gold Loan vertical and monitor performance against targets. Foster a performance-driven culture. Key Skills and Competencies - Deep Industry Expertise: In-depth knowledge of the Gold Loan business cycle, market dynamics, and competitive landscape. - P&L and Business Acumen: Proven track record of managing large-scale P&L and delivering sustained business growth. - Regulatory Knowledge: Comprehensive understanding of RBI regulations, KYC/AML norms, and all compliance requirements related to Gold Loans. - Leadership: Exceptional ability to lead, motivate, and manage large, geographically dispersed teams. - Risk Management: Strong capabilities in credit appraisal, operational risk assessment, and NPA management specific to gold collateral. - Strategic Thinking: Ability to formulate and implement long-term strategic plans while responding effectively to short-term market changes. Age: Not exceeding 60 years (as on the date of application)