
APAC Services Operations and Resource Management Director
3 weeks ago
Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.
As the APAC Services Operations and Resource Management Director, you will play a critical leadership role in driving operational excellence, resource optimization, and strategic initiatives within Siemens Digital Industries Software (DISW) across the APAC region. You will oversee services operations, resource management, and ensure alignment with Siemens&apos global strategies and policies.
Key Responsibilities:
Strategic Leadership
- Define and lead initiatives at the zone and regional levels to drive operational efficiency, improve margins, and optimize resource management.
- Proactively provide global policy and best practice updates to country Services Business Managers and Resource Managers (RMs) to ensure alignment with Siemens DISWs global strategy.
- Develop and lead services activities to ensure staffing aligns with business initiatives, delivering high-quality, standardized, and repeatable standard processes.
- Contribute to the global debate on services strategy and capability, defining the Zone agenda for the evolution of the services business.
- Prepare and deliver monthly and quarterly reviews, including services business performance monitoring, utilization deep dives, and Sales Review Call materials.
Operational Excellence
- Ensure the adoption of our Professional Service Automation (PSA) systems across APAC countries with data integrity and accuracy.
- Oversee the Order-to-Cash end-to-end process, ensuring compliance and consistency in all APAC countries.
- Maintain effective reporting systems, dashboards, and management reports to meet fiscal, legal, and organizational requirements.
- Monitor actuals and forecasts against the Annual Operating Plan (AOP) at the Zone level and contribute to its definition.
Resource Management
- Lead the APAC Resource Management community, promoting RM functions and initiatives across APAC countries.
- Work closely with country RMO teams to drive and improve billable utilization, skill development, and capacity planning.
- Handle resource request escalations and collaborate with RMOs at the zone and global levels to resolve issues.
- Maintain an overview of available skill sets within the Zone, proactively connecting requesters to authorities and identifying future resource needs.
- Work closely with the countries to manage subcontractors at the Zone level.
Compliance and Governance
- Ensure all business activities meet organizational quality, compliance, health and safety, legal, and environmental policies.
- Uphold and carry out Siemens compliance guidelines and health and safety policies.
- Adhere to core internal and customer processes, ensuring consistent communication channels within the business.
Team Development and Support
- Provide guidance to country services directors on training, mentoring, and people development initiatives.
- Support the performance management process and contribute to the annual headcount planning, including third-party mix targets.
- Foster a culture of collaboration and excellence, supporting Siemens&apos values and reputation across markets.
General Responsibilities
- Willingness to travel (10%-30%) and work core hours as required, respecting local country legislation and company policies.
Requirements:
- Education: Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
- Experience:
- 15+ years of working experience in the software services or related industry.
- 10+ years in a service operations capacity and 5+ years in resource management.
- Certifications: RMCP certification is a plus.
- Language Skills: Fluent in English; knowledge of other Asian languages is a plus.
- Key Skills:
- Strong leadership, communication, and presentation skills.
- Validated ability to drive results independently and work effectively in a multi-cultural environment.
- Self-motivated, quick learner and analytical with excellent problem-solving skills.
- Experience in handling vendors, resources, and large-scale software services operations.
Please note that, due to the current integration framework, this opportunity is currently available exclusively to employees of Altair and DISW. While there is a possibility that the position may be made available to all Siemens employees through a future external posting, this is not guaranteed. We appreciate your understanding and cooperation during this transitional period. This communication does not constitute a promise or guarantee of future employment opportunities beyond the current scope.
We are Siemens
Siemens is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We&aposre dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Siemens Software. Transform the everyday.
-
HR Operations Expert APAC
11 hours ago
Bengaluru, Karnataka, India Sartorius Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe HR Operations Expert APAC will be responsible for managing and optimizing all regular and routine HR administration processes across the APAC region. The goal is to ensure the accuracy and actuality of employee data within the HR systems.Job TitleHR Operations Expert APACJob profileHR Operations ProfessionalExternal Job DescriptionThe HR Operations...
-
HR Operations Expert APAC
2 days ago
Bengaluru, Karnataka, India Sartorius Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe HR Operations Expert APAC will be responsible for managing and optimizing all regular and routine HR administration processes across the APAC region. The goal is to ensure the accuracy and actuality of employee data within the HR systems.Job TitleHR Operations Expert APACJob profileHR Operations ProfessionalExternal Job DescriptionThe HR Operations...
-
Manager, Service Delivery
2 days ago
Bengaluru, Karnataka, India ReSource Pro Full time ₹ 12,00,000 - ₹ 36,00,000 per yearGreetings from ReSource Pro.Thank you for exploring a career at ReSource Pro.With reference to call received from Resource Pro, we would like to inform you we are Hiring forManager, SDU at ReSource Pro.If you're interested in learning more, please refer to the Job description below in this mail.Job Description:Job Title : Manager - Service DeliveryReport to...
-
APAC Onboarding Lead
2 weeks ago
Bengaluru, Karnataka, India Collins Aerospace Full timeJob DescriptionDevelop, document, and continuously improve the global onboarding and offboarding processes across APAC region to ensure efficiency, compliance, and an excellent employee experience. Ensure the processes are standardized, scalable, and aligned with global HR policies and regional legal requirements.Ensure compliance with data privacy (GDPR,...
-
Manager, Service Delivery
3 weeks ago
Bengaluru, Karnataka, India ReSource Pro Full timeJob Description:Job Title: Manager - Service DeliveryReports to: Service Delivery - DirectorDepartment: Service Delivery UnitLocation: Bangalore, IndiaMeet the hiring team: sagar_gowda@resourcepro.in.LinkedIn: https://www.linkedin.com/in/sagarbs04?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_appKey Details:Designation: Manager,...
-
Apac Regional Sourcing Lead
2 weeks ago
Bengaluru, Karnataka, India Jones Lang LaSalle Full timeJLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where...
-
Only 24h Left) Manager, Security Operations APAC
3 weeks ago
Bengaluru, Karnataka, India Johnson Controls Full timeJob DescriptionKey Responsibilities- Develop and implement security policies, procedures, and protocols across the APAC region.- Monitor security systems and incident response processes to ensure effective threat mitigation.- Conduct risk assessments and provide recommendations for improving security measures.- Lead security incident investigations and...
-
Urgent Search Director
3 weeks ago
Bengaluru, Karnataka, India salesforce. Full timeTo get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Marketing CommunicationsJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across...
-
Sr. Director/Director, Sales
1 week ago
Bengaluru, Karnataka, India Magnit Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWho We Are Magnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients'...
-
Sr. Director/Director, Sales
1 week ago
Bengaluru, Karnataka, India Magnit Full time ₹ 20,00,000 - ₹ 25,00,000 per yearWho We AreMagnit is the future of work. Serving hundreds of the world's most recognizable brands for the past 30+ years, Magnit offers the industry's first holistic platform for the modern workforce. Magnit's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients'...