Tr Customer Support Officer
4 weeks ago
Job Summary - Customer Support officer Role Team Member Inbound Customer Service - Good Communication Responsibility Answering Customer Calls emails chat as per training imparted and Standard Call Handling Procedures available Answering calls emails as per client mandated procedures Updating the Account Status on Client Database Creating appropriate records of calls on the in-house database management System and paper Reports submitted at the end of shift Responsible for escalating calls to the Unit manager or appropriate channels when assistance required Outbound Call handling Responsibility Making Outbound Calls as per the training imparted and the adhering to the standard call handling procedure Creating appropriate reports of all calls on the specified calls About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back TM Transformation approach Front2Back TM uses the exponential power of cloud and cognitive to provide hyper-personalized C X2C2TM 1 digital experience to clients and their end customers Mphasis Service Transformation approach helps shrink the core through the application of digital technologies across legacy environments within an enterprise enabling businesses to stay ahead in a changing world Mphasis core reference architectures and tools speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients About Company Mphasis is a leading IT solutions provider offering Applications Business Process Outsourcing BPO and Infrastructure services globally through a combination of technology knowhow domain and process expertise The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers We have been recently felicitated by the economic times as the most distinguished digital company 2015 We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings
-
Tr Customer Support Officer
1 week ago
Pune, India Mphasis Full timeJob Title: Customer Support Officer Designation: TR Customer Support Officer Location: Mph-Cybercity Tower 4, Pune, IN Job Summary: We are seeking a dedicated and detail-oriented Customer Support Officer to join our team. The ideal candidate will possess strong knowledge in the insurance sector and demonstrate exceptional communication skills, both written...
-
Tr Customer Support Officer
4 weeks ago
Pune, Maharashtra, India Jobted IN C2 Full timeJob Title Customer Support Officer Designation TR Customer Support Officer Location Mph-Cybercity Tower 4 Pune IN Job Summary We are seeking a dedicated and detail-oriented Customer Support Officer to join our team The ideal candidate will possess strong knowledge in the insurance sector and demonstrate exceptional communication skills both written and...
-
Tr Customer Support Officer
3 weeks ago
Pune, India Mphasis Full timeJob Description Job Title: Customer Support Officer Designation: TR Customer Support Officer Location: Mph-Cybercity Tower 4, Pune, IN Job Summary We are seeking a dedicated and detail-oriented Customer Support Officer to join our team. The ideal candidate will possess strong knowledge in the insurance sector and demonstrate exceptional communication skills,...
-
(Urgent Search) Tr Customer Support Officer
2 weeks ago
Pune, Maharashtra, India Jobted IN C2 Full timeRole Tr Customer Support Officer - BPO Location Pune Mangalore Who are we looking for Graduate individuals with excellent communication skills Freshers - 6 months of experience in BPO Customer Service industry Analytical skills Technical Skills Operating the computer- Intermediate MS Office - Intermediate Avaya Phone Operating skills - Beginner Fluent in...
-
Tr Customer Support Officer
3 weeks ago
Pune, India Mphasis Full timeJob Description Job Description Job Summary Customer Support officer Role: Team Member Inbound Customer Service Good Communication Responsibility - Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures available. - Answering calls/ emails as per client mandated procedures. - Updating the Account Status on Client...
-
Tr Customer Support Officer
6 days ago
Pune, India Mphasis Full timeJob Description Job Summary – Customer Associate – No experience Soft Skills: Good communication Good understanding of English language Technical Skills: Good computer knowledge Good typing speed Good keyboard knowledge and system navigation
-
Customer Service Representative
4 weeks ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F ( 2.30pm to 11.30pm and 4.30Pm to 1.30 am) Two ways cabs available uptill 40 kmsResponsibilities- Answering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures...
-
Customer Service Representative
4 weeks ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F ( 2.30pm to 11.30pm and 4.30Pm to 1.30 am) Two ways cabs available uptill 40 kmsResponsibilitiesAnswering Customer Calls/emails/chat as per training imparted and Standard Call Handling Procedures...
-
Customer Support Officer
6 days ago
Baner, Pune, Maharashtra, India Manki Job Staffing Services Full time**Job Overview**: **Customer Support Officer**: **Pune**: - Job Location:Baner - Experience:3-4 years - Salary: 25k-30k - Job Type:Full Time - Work Location: - No of vacancies:5 **Urgent Requirement** **Customer Support Officer** **Education**-Any Graduate **Experience**: - 3-4 Years **Salary**-25 K - 30 K Immediate Joiner **Location**: - Pune...
-
Customer Service Representative
4 weeks ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F ( 2.30pm to 11.30pm and 4.30Pm to 1.30 am) Two ways cabs available uptill 40 kms ResponsibilitiesAnswering Customer Calls/emails/chat as per training imparted and Standard Call Handling...
