Urgent Search: Area Head-government Banking

4 weeks ago

Jaipur Rajasthan, India MintSkill HR Solutions Full time

Job Purpose We are a leading financial institution in the Government Banking sector committed to providing exceptional banking services to our esteemed clients As an Area Head-Government Banking you will play a crucial role in ensuring seamless customer onboarding expanding the volume of trade and maintaining strong relationships with clients Roles Responsibilities Ensure seamless customer onboarding by providing bestinclass customer service and developing deep relationships to become the client s banking partner of choice Spearhead business generation within stringent regulations and the bank s risk appetite to expand the volume of trade in the Government Banking Group Collaborate with financial institutions to share revenue sources and realize synergies Understand client needs business and sector characteristics to structure solutions that achieve customer satisfaction while remaining aligned with the bank s policies Responsible for accurate and timely KYC ensuring compliance and risk categorization Acquire highvalue highticket size accounts after conducting due diligence Ideate to create diversified revenue sources for the Government Banking Group and facilitate campaigns to increase customer penetration and acquire highquality clients Monitor financial reports of clients to identify early warning signs and flag potential pitfalls to prevent losses to the bank Monitor portfolio and flag early warning signals while maintaining constant communication with clients Perform credit analysis as mandated by RBI Gather and leverage market intelligence to incorporate best practices Develop and maintain constructive relationships with key internal and external stakeholders to help achieve business critical goals Secondary Responsibilities Collaborate with internal stakeholders Branch Banking Treasury Risk Compliance Legal to achieve desired business objectives while ensuring maximum efficiency in internal processes Create and deploy strong mechanisms to constantly measure and monitor customer satisfaction envision changes to existing processes and improve specifications and performance Ensure high-quality customer service and review customer complaints to maintain customer satisfaction and increase the treasury business Managerial and Leadership Responsibilities Champion bank customer-first culture by driving the team to uphold high-degree servicing norms and ensure absolute customer delight Attract and retain best-in-class talent for key roles in their reporting structure Monitor key parameters on employee productivity hiring quality and attrition rates and make necessary improvements Requirements 5 years of relevant experience

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