Relationship Executive

7 days ago

Thane MH IN Debox Consulting Private Limited Full time

Role Objective- To build strong and ongoing relationships with employer clients talent seekers on the InRadius platform This role is central to improving employer satisfaction platform engagement conversion to paid plans and long-term retention The individual will act as the first line of support and relationship-building for employers ensuring they extract maximum value from the platform Your Core Responsibilities 1 Employer Onboarding Support - Ensure all new employer sign-ups receive proper onboarding via calls walkthroughs or WhatsApp support - Assist employers in completing their company profiles verifying details and posting their first job 2 Engagement Usage Activation - Monitor platform activity and proactively engage low-activity employers - Share platform tips best practices and success stories to encourage deeper usage - Follow up on job posting progress and hiring outcomes to close the feedback loop 3 Paid Plan Conversion - Understand employer hiring needs and pitch relevant paid plans and features - Share benefits of premium access visibility boosts and curated shortlists to convert free users into paying clients 4 Relationship Building Retention - Maintain regular contact with employers to build trust and relationship equity - Handle concerns feature requests or dissatisfaction with empathy and prompt resolutions - Work closely with Product and Growth leads to pass on actionable insights from employers 5 CRM Task Management - Maintain detailed activity logs and engagement status in CRM - Follow daily weekly schedules for callbacks emailers renewals and retention conversations - Support periodic reporting on satisfaction and retention metrics Note This position is open exclusively to recent graduates with excellent communication skills Applicants must be residing in Thane or nearby locations Job Types Full-time Fresher Pay 20 000 00 - 35 000 00 per month Benefits Flexible schedule Work Location In person

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