[3 Days Left] Customer Support Associate

6 days ago

Pune, India Spes Manning Full time

Job Description We are seeking a proactive Customer Support Associate to deliver exceptional customer service. You will be responsible for handling customer inquiries, providing timely and accurate solutions, and ensuring a positive experience across all interactions. This role requires strong communication skills, a problem-solving mindset, and the ability to work effectively in a dynamic environment. Roles & Responsibilities: - Handle customer inquiries, complaints, and feedback through various channels (e.g., phone, email, chat). - Provide timely and accurate information to customers regarding products, services, and policies. - Investigate and resolve customer issues efficiently, escalating complex cases when necessary. - Document all interactions and resolutions accurately in the CRM system. - Maintain a high level of professionalism and customer satisfaction. - Collaborate with internal teams to ensure seamless service delivery. Skills Required: - Excellent verbal and written communication skills. - Strong problem-solving abilities. - Customer-centric attitude with a focus on delight. - Ability to multitask and manage time effectively. - Proficiency in using CRM software and other customer support tools. - Patience and empathy when dealing with diverse customer needs. - Adaptability to a fast-paced environment. QUALIFICATION: - Bachelor's degree or equivalent practical experience.

  • Quality Assurance Associate

    1 week ago

    Pune, Maharashtra, India Left Right Mind Full time

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    4 days ago

    Pune, India WNS Full time

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    Pune, India Mphasis Full time

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    2 weeks ago

    Pune, Maharashtra, India Left Right Mind Full time ₹ 6,00,000 - ₹ 18,00,000 per year

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    5 days ago

    Pune, Maharashtra, India Left Right Mind Full time

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    2 weeks ago

    Pune, India 3 Dots Design Full time

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    6 days ago

    Pune, India Gruve Full time

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    Pune, Maharashtra, India Huntsman Full time

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    2 weeks ago

    Pune, India Growinity Solutions LLP Full time

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    3 days ago

    Pune, Maharashtra, India Op green placet Full time

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