
[3 Days Left] Customer Service Representative
2 days ago
Job Title: Tr Customer Support Officer - BPO Work Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office) Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only) Job Description Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s · Record interaction using client system with proper classification · Refer Knowledge base and perform task as per defined process · Follow up and closure of interactions to ensure customer satisfaction · Passionate about customer service · Comfortable with Rotational shifts, extended working hours and weekly offs. · Candidate should clear the V&A and online typing tests Technical Skills: Recent Graduates from any stream Preferred · Operating the computer- Intermediate · MS Office - Intermediate · Avaya/Phone Operating skills – Beginner · Fluent in Spoken and written English with effective Business Communication · Communication in neutral accent over phone · Active listening and probing skills · Basic knowledge of Insurance Graduate freshers with excellent communication skills · Analytical skills About US Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays
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3 Days Left! Executives
3 weeks ago
Pune, Maharashtra, India EXL Service Full timeJob Summary We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team The successful candidate will be responsible for processing orders resolving customer inquiries and managing customer accounts This role requires effective communication skills proficiency in multiple languages and the ability to manage a...
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Customer Service Representative
1 week ago
Pune, India Bifold Dynamix Full time**Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
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Customer Service Representative
1 week ago
Pune, Maharashtra, India Genesis HR Services Full time**Job Title**: Customer Service Representative (International Voice & Chat Process)** **Location**: Pune, India** **Key Highlights**: - **Salary**: Competitive pay ranging from ₹3 LPA to ₹6 LPA** - **Shifts**: 24/7 rotational shifts, offering work-life balance - **Working Days**: 5 days a week with 2 rotational days off - **Perks & Benefits**: -...
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Customer Service Representative
2 weeks ago
Hadapsar, Pune, Maharashtra, India Income Solution Full timeJob Description for Customer Service Representative: 1. Provide prompt resolution to customer inquiries and issues. 2. Offer technical assistance and solutions to customer problems. 3. Demonstrate excellent communication skills and problem-solving abilities. 5. Actively work to maintain high levels of customer satisfaction. **Salary**: ₹10,000.00 -...
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Customer Service Representative
3 days ago
Swargate, Pune, Maharashtra, India Sahyadri Motors Pvt. Ltd (Swargate) Full time**Automotive Customer Service Representative (Automobile Service Industry) at Swargate, 7 loves location.** 1. Automobile passionate (Product knowledge) 2. Customer focus 3. Good communication skill, read, write & speak English and local language. 4. Knowledge of automobiles, DMS/Genie and usage proficiency. 5. Proactive 6. Vehicle Driving (4...
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Customer Services Representative
3 days ago
Pune, India Ekologie Forte Pvt. Ltd Full time**-* Required **Customer Service Representative* for Organic Shop, Aundh, Pune location. **- No. of position **: 2 (1 Male & 1 Female) ***: - Experience **: Minimum 6 month experience in retail **- Job description**: Working towards sales and service of the shop. Handling cash/ billing counter effectively. Maintaining stock report Inventory...
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Customer Service Representative
2 weeks ago
Pune, India Avient Full time**DESCRIPTION**: **About Avient**: Avient Corporation (NYSE: AVNT), with expected 2021 revenues of $4.8 billion, provides specialized and sustainable material solutions that transform customer challenges into opportunities, bringing new products to life for a better world. Examples include: - Unique technologies that improve the recyclability of products...
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Customer Service Representative
6 days ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...
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Customer Service Representative
5 days ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune- (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)This is an Entry level non-IT job opportunity,...
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Customer Service Representative
2 days ago
Pune, India Mphasis Full timeJob Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job Description Process Skills: · Respond to...