Customer Service Representative
3 weeks ago
Job Title: Tr Customer Support Officer - BPOWork Location: Mphasis Limited, EON free zone, Cluster C, Wing 2, Kharadi, Pune-411014 (Work from office)Shift time: M-F (6.30 PM to 3.30 am and 7.30 pm to 4.30 am shift must be flexible for both shift) Two ways cabs available up till 40 kms (Complete Night shifts only)Job Description Process Skills: · Respond to customer queries via inbound/outbound calls and emails within defined SLA’s· Record interaction using client system with proper classification· Refer Knowledge base and perform task as per defined process· Follow up and closure of interactions to ensure customer satisfaction· Passionate about customer service· Comfortable with Rotational shifts, extended working hours and weekly offs.· Candidate should clear the V&A and online typing testsTechnical Skills: Recent Graduates from any stream Preferred · Operating the computer- Intermediate· MS Office - Intermediate· Avaya/Phone Operating skills – Beginner· Fluent in Spoken and written English with effective Business Communication· Communication in neutral accent over phone· Active listening and probing skills· Basic knowledge of InsuranceGraduate freshers with excellent communication skills· Analytical skillsAbout USMphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays
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Customer Service Representative
3 days ago
Pune, India Bifold Dynamix Full time**Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer...
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Customer Service Representative
7 days ago
Pune, Maharashtra, India Wizphys AI pvt ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionWizphys AI Pvt Ltd is a tech-led solutions provider in the healthcare domain focused on leveraging Artificial Intelligence to improve healthcare outcomes in India. Founded by seasoned professionals with diverse skill sets, Wizphys aims to reduce the cost of healthcare and provide quality treatment through intuitive, intelligent tech...
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Customer Service Representative
1 day ago
Pune, Maharashtra, India KuddleandCo Full time**Customer Service Representative Responsibilities**: **THIS IS AN ONSITE ROLE. BPO EXPERIENCE PREFERRED** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. -...
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Customer Service Representative
5 days ago
Pune, Maharashtra, India enhanceplus Consultant Full time**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...
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Customer Service Representative
5 days ago
Pune, Maharashtra, India Bandhan Tours Pvt Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany DescriptionBandhan Tours Pvt Ltd has been creating unforgettable travel experiences for over 11 years, blending passion, expertise, and exceptional service to deliver personalized journeys. Trusted by nearly 25,000 happy travelers, we design safe and seamless trips to domestic and international destinations. Our commitment to quality ensures that...
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Customer Service Representative
1 week ago
Pune, India Ps Epicure Pvt Ltd Full timeJob Title: Customer Service Representative Location: Pune, Maharashtra, India Job Type: Full-Time Experience: 1 2 Years Client Name: Ps Epicure Pvt Ltd Apply directly via our ATS link: prolegion.com/marketplace/bdc81400-05b7-4e09-8a30-d4b887e58de1/customer-service-representative?utm_source=postjobfree Job Description: We are looking for confident, dedicated,...
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Customer Service Representative
5 days ago
Pune, India Cosmic Byte Full timeResponding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...
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Customer Service Representative
1 week ago
Pune, India LENTRA AI PRIVATE LIMITED Full timeCollects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and...
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Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWelcome to our comprehensive online platform, where we seamlessly integrate recruitment services, IT solutions, and product development to meet all your business needs. Our website is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We specialize in...
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Customer Service Representative
1 day ago
Pune, India Growinity Solutions Full timeJob Profile: Customer Service Representative (Domestic Process) Criteria: Fresher's /BPO Experience Job Location: Pune Contact Details: +91-XXXXXXXXXX **Salary**: ₹15,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Internet reimbursement Schedule: - Rotational shift Supplemental pay types: - Joining bonus - Performance bonus -...