▷ 3 Days Left: Technical Support Specialist
4 weeks ago
Job Description About the Role As a Technical Support Specialist, you will primarily handle inbound customer calls related to our Unity Software Suite, assisting laboratory customers in resolving software issues. You'll document cases in Salesforce CRM and manage them to resolution. Occasionally, you'll support installations, upgrades, and complex troubleshooting. Join a strong team at the forefront of laboratory healthcare technology. Key Responsibilities - Assist clinical labs using the Unity software suite to support patient care - Handle customer calls for requests and complaints, meeting or exceeding performance metrics - Take ownership of customer issues and ensure prompt resolution - Log and manage cases in Salesforce Lightning CRM - Master Unity software products and their benefits to customers Basic Qualifications - Bachelor's degree in IT, computer science, or related field preferred; associate degree plus 2+ years relevant experience considered - Minimum 2 years customer service/call center experience with strong English communication skills - Experience with Salesforce Lightning CRM preferred - IT experience in life sciences, biotech, or clinical/lab environment is a plus - Familiarity with SQL Server, TCP/IP connections preferred - Knowledge of quality control principles and QC data management software desired - Experience with OKTA, Citrix, ASTM/HL7, and Mirth Connect preferred - Willingness to work US Pacific Time hours (Mon-Fri, 5AM-4PM PT) - A passion for helping people, problem-solving, and continuous learning
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Principal Technologist
2 weeks ago
Pune, Maharashtra, India Left Right Mind Full time**Position Summary**: We are looking for a Principal Software Engineer to join us in helping our clients benefit from our expertise in customer experience, enterprise solutions & product development. As a technologist at Left Right Mind, you will do the following activities - Drive technical projects and take pride in building systems that are usable,...
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(3 Days Left) International Technical Support
4 weeks ago
Bengaluru, Pune, India Kvc Consultants Ltd Full timeJob Description We are seeking a highly skilled and customer-focused International Technical Support professional to join KVC Consultants Ltd. In this role, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks for our international clientele. This position requires...
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3 Days Left! ADMIN Technical Support
3 weeks ago
Gurugram, Pune, India Ignites Human Capital Full timeJob Description Roles and Responsibilities: - Troubleshooting: Provide technical assistance to customers by diagnosing, troubleshooting, and resolving technical issues related to software, hardware, or network systems. - Issue Resolution: Address and resolve customer technical issues efficiently, escalating complex issues to higher-level support teams if...
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Technical Support Specialist
6 days ago
Pune, India Irth Solutions Full timeCOMPANY SUMMARY Ready for an exciting career with a technology firm that is working on cutting-edge products? Then come join the Irth Land Management team and be part of a software-product organization that has a cool work culture, great work atmosphere and amazing growth potential. Irth Land Management is currently seeking a Technical Support Specialist to...
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▷ 3 Days Left! Deskside Support Engineer
4 weeks ago
Pune, India Sharp Brains Full timePosition: Deskside Support Level 1Location: Pune, Maharashtra, IndiaSite Address:1- Industrial Area, Mindewadi, Maharashtra (Code:3177)2- Rajiv Gandhi Infotech Park Pune (Code:3178)3- Near College of Engineering Pune (Code:3179)4- Amar Tech Park Pune (Code:3190)- FreeLancing B2B Project - Job Type: Backfill-On-Site (Full - Day) - Contract Type: B2B -...
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Application Support Engineer
3 weeks ago
Pune, India Webologix Ltd INC Full timeJob Position: Application Support Engineer Go Anywhere Job Type: Full-Time Company: Wipro Location: Pune Experience: 5 to 10+ Years Responsibility 1. Application Support: Managing application support tickets from initial triage to the closure of the ticket. 2. Collaboration: Work closely with the other teams and colleagues where required to ensure tickets...
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▷ 3 Days Left! Genai/ai/ml
3 weeks ago
Pune, Maharashtra, India TalentOla Full timeJob Summary As a Senior Automation Architect with GenAI AI ML background you will play a pivotal role in designing developing and implementing advanced automation frameworks You will leverage your expertise in Java Selenium Playwright and Python to create robust scalable and efficient automation solutions Your deep understanding of Shift left no-code...
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Ui/ux Designer
2 weeks ago
Pune, Maharashtra, India Left Right Mind Full timeLeft Right Mind is looking for a passionate UX talent for digital mediums such as mobile, web, watch & smart TV. At Left Right Mind, we take on projects that lie at the intersection of design & technology with the goal of creating simple, intuitive & empowering solutions for our clients. Our ‘design-led engineering’ process is critical to our success and...
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(3 Days Left) Implementation Specialist
3 weeks ago
Pune, India Fiserv Full timeJob Description Requisition Number: All File Exchange Requisitions What does a successful Specialist, Technical Professional Services (Implementation Analyst) do As an Implementation Analyst, you will be responsible for onboarding and rolling out of new and existing clients on our standard integration platform. You will be required to work directly with the...
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Technical Support Specialist
4 weeks ago
Pune, India Irth Full timeJob Description Company Summary Ready for an exciting career with a technology firm that is working on cutting-edge products Then come join the Irth Land Management team and be part of a software-product organization that has a cool work culture, great work atmosphere and amazing growth potential. Irth Land Management is currently seeking a Technical Support...