Niva Bupa is hiring For Customer Support Executive
7 days ago
Job Description About the Role: As a Customer Support Associate at Niva Bupa, you will be the voice of our company, providing exceptional service to our valued customers. Your primary responsibilities will involve handling inbound and outbound calls, addressing inquiries, and cross-selling our products and services. Languages Required: Fluency in English, and Hindi Key Responsibilities: - Handle inbound and outbound calls professionally, ensuring superior customer experience - Respond to customer inquiries, concerns, and complaints regarding our health insurance products and services - Cross-sell and promote relevant products and services to existing customers - Maintain accurate and up-to-date customer records in the CRM system - Collaborate with internal teams to resolve complex issues and escalate cases when necessary - Adhere to company policies, procedures, and regulatory guidelines Key Requirements: - Min. 06 Months of Experience in a customer support role is Mandatory - Excellent verbal and written communication skills in English - Ability to handle a high volume of calls while maintaining composure and professionalism - Strong active listening and problem-solving skills - Willingness to work in rotational shifts, including evening and weekend hours - Basic computer proficiency and typing skills - Positive attitude and commitment to providing outstanding customer service Education and Experience: - Graduate or Postgraduate degree from a recognized university - Prior experience in a customer-facing role is must
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Noida, Uttar Pradesh, India THR Consultants Full time ₹ 2,50,000 - ₹ 3,50,000 per yearInterested Candidates may connect with Ms.Tanya Singh am-5pm)About the Role:We are seeking a highly motivated and experienced individual with a medical background to join our dynamic team as a Medical Claims Call Center Representative. In this role, you will be the frontline of our customer service, handling inbound calls related to medical claims and...
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Noida, India THR Consultants Full timeJob Description About the Role: We are seeking a highly motivated and experienced individual with a medical background to join our dynamic team as a Medical Claims Call Center Representative. In this role, you will be the frontline of our customer service, handling inbound calls related to medical claims and rejections. Your primary focus will be to provide...
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Relationship Associate
2 weeks ago
Noida, Uttar Pradesh, India Niva Bupa Health Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJOB PROFILEPosition Relationship Associate Location Noida Sector 64Reporting Mgr. Name - Department Digital SBU- TelesalesReporting Mgr. Designation Offered GradeM7-M9Our Purpose At Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare"Our ValuesCommitment 2. Innovation 3. Empathy 4. Collaboration 5....
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Relationship Manager
2 weeks ago
Noida, Uttar Pradesh, India Niva Bupa Health Insurance Full time ₹ 5,00,000 - ₹ 8,00,000 per yearJOB PROFILEPosition Relationship Manager Location Noida Sector 64Reporting Mgr. Name - Department Digital SBU- TelesalesReporting Mgr. Designation Offered GradeM7-M9Our Purpose At Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare"Our ValuesCommitment 2. Innovation 3. Empathy 4. Collaboration 5....
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Telesales Executive
1 week ago
Noida, Uttar Pradesh, India niva bupa health insurance Full time*Company:* Niva Bupa *Location:* Noida Sector 64 (Nearest Metro Station: Noida Sector 62) *Position:* Telesales Executive *Salary:* Commensurate with qualifications and experience Shift - Day shift, 9 hours salary for freshers - 18-19k in hand + Incentives for experienced - 30k in hand + Incentives 1+ year experienced in healthcare or sales - 35k CTC...
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Telesales Executive
17 hours ago
Noida, Uttar Pradesh, India niva bupa health insurance Full time*Company:* Niva Bupa *Location:* Noida Sector 64 (Nearest Metro Station: Noida Sector 62) *Position:* Telesales Executive *Salary:* Commensurate with qualifications and experience Shift - Day shift, 9 hours salary for freshers - 18-19k in hand + Incentives for experienced - 30k in hand + Incentives 1+ year experienced in healthcare or sales - 35k CTC...
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Team Leader
17 hours ago
Noida, Uttar Pradesh, India Niva Bupa Health Insurance Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJOB PROFILEPositionTelesales Team Leader/Sr. Team Leader Telesales/ ARMLocation NoidaReports to Manager – Digital SBU Category Digital SBU – TelesalesReporting Level TLOur PurposeAt Niva Bupa, our purpose is "to give every Indian the confidence to access the best healthcare" by empowering them with knowledge, guiding them with expertise, and providing...
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New Delhi, Noida, India THR Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per yearInterested Candidates may connect to Ms.Srishti Singh at :00 AM-05:00 PM)Client Overview:Niva Bupa Health Insurance is one of India's leading standalone health insurance providers, offering comprehensive health insurance solutions for individuals and families. Known for its commitment to customer satisfaction and innovative insurance products, Niva Bupa...
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New Delhi, Noida, India THR Consultants Full time ₹ 24,00,000 - ₹ 48,00,000 per yearApplicants can call to Ms.Aanchal Srivastava am-5pm) OnlyNiva Bupa Health Insurance Company Ltd. (Niva Bupa) is a joint venture between True North, a leading Indian private equity firm, and the UK based healthcare services expert, Bupa.Our vision is, To become India's most admired Health Insurance Company. And to make this vision a reality, we have brought...
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Customer Service Executive
3 days ago
Noida, Uttar Pradesh, India Venture Quest Full time*Job Posting: Customer Support Executive* *Company:* Niva Bupa *Location:* Noida Sector 59 *Position:* Customer Support Executive *Salary:* Based on experience and skills *Shift:* 9 hours *Job Description:* Niva Bupa is looking for a dedicated Customer Support Executive to join our team. The role involves providing exceptional support to our customers...
