High Salary Customer Relation Executive

16 hours ago


Kollam KL IN HOC Full time

Job Title Customer Relationship Officer CRO Job Type Full-time Work from Office only - No Work from Home option Locations 1 Vacancy - Kollam Branch 1 Vacancy - Attingal Branch Job Overview The role of a Customer Relationship Officer CRO involves guiding prospective students through the admissions journey via academic counseling matching their career goals with the right programs and ensuring regular follow-up The position also involves meeting sales targets organizing seminars and workshops and driving lead generation both online and offline This is a fully on-site role requiring presence at the assigned branch Key Responsibilities Academic Counseling Student Engagement Provide personalized course guidance based on student aspirations Regular follow-up with students for satisfaction and academic progress Sales Target Achievement Achieve individual and branch sales targets monthly Generate leads via cold calls walk-ins and follow-ups Promote upgrades and referral enrollments Team Marketing Support Support the team in achieving enrollment goals Coordinate local marketing efforts to improve visibility and engagement Seminars Outreach Organize and conduct college seminars and workshops Build and maintain relationships with academic institutions for outreach activities Reporting Maintain accurate records of leads enrollments and performance metrics Report weekly progress to the branch or territory manager Required Skills Excellent communication and interpersonal skills Active listening and empathetic counseling Target-driven with strong sales aptitude Ability to organize outreach events and seminars Time management and teamwork Additional Notes This is a Work from Office WFO role only Job Type Full-time Pay From 15 000 00 per month Schedule Day shift Morning shift Work Location In person



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