Customer Relationship Executive

3 weeks ago

India TATA CAPITAL Full time

Degree Level Bachelor s Degree Desired Experience Little collection experience or else fresher Organogram Key Objective of the Job Timely recovery of dues maintaining customer relationships monitoring accounts and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks Top of FormBottom of Form Key Deliverables a Collection Activity Achieve assigned collection targets for SLCV PV in the 0-3 range b Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain company s presence c Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d Document management Ensure all collection documents are submitted correctly and on-time Education Qualification 12th Pass Graduate Specialized job competencies Functional Competencies 1 Communication Skill 2 Negotiation Skill 3 Market Industry Knowledge 4 Knowledge of Collections Policy Procedures Scheme Behavioral Competencies Execution Excellence Customer Centricity Fostering Synergy Hiring Parameters Should have patience Should be comfortable in moving in fields Prefer local candidate Should have two wheeler license

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