Key Account Manager

JOB DESCRIPTION Position OverviewPosition TitleKey Account ManagerDepartmentIDFC FirstLevel BandExecutive - 204Role Summary Visit partner branches and interact with Bank branch managers Ensure sales targets assigned are met on every parameter Interact with customers to explain the products and solutions Help branches mapped to her him help achieve insurance sales targets Organizational Relationships Reports ToCluster ManagerSupervisesNA Job Dimensions Geographic Area CoveredBranchesStakeholders InternalSupervisors Ops Underwriting LegalExternalIDFC First Bank - Channel Partner Key Result Areas Partner and Client Management xc2 xb7 Exceeding branch level targets NB renewal STP digitisation product mix etc xc2 xb7 Interact with the Bank branch teams and customers to explain the products and promote the brand xc2 xb7 Sales and support to all branches assigned - complete documentation medicals close pending documentation xc2 xb7 Drive local contests and engagements to engage teams xc2 xb7 Keep track of all contests and initiatives launched - bank other insurers and Tata AIA Life xc2 xb7 Maintain good relationship with Bank Branch manager - interact with him regularly to assess business status Take help from them to push motivate them to maintain productivity xc2 xb7 Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner xc2 xb7 Aid the bank branches to adopt new processes and technologyEnsure sales targets assigned are met on every parameter xc2 xb7 Assist Branch team to ensure their insurance targets are met by providing sales support correct training product updates sales information xc2 xb7 Align partner to ensure both teams are working towards the same goalCustomer service xc2 xb7 Ensure adequate customer service - grievance redressal claim settlement renewal etc Risk ManagementOwn-up the risk of the function by developing a risk aware culture through participation in measurement analysis and mitigation of risks associated with the respective function This includes development of risk response processes participation in contingency and business continuity programs and reporting of emerging risks with potential impacts Also respond to risks highlighted by employees through formal informal mechanisms and advice on various risk management issues within the organization and provide feedback Participate in implementing risk mitigation plan through optimum resource allocation monitoring and reporting on status E Skills RequiredTechnical xc2 xb7 Good product knowledge xc2 xb7 Working knowledge of MS OfficeBehavioralEssentialDesiredInterpersonal skills xc2 xb7Communication skills xc2 xb7Creative thinking skills xc2 xb7Supervising Leadership skills xc2 xb7Teamwork Skills xc2 xb7Influencing skills xc2 xb7Relationship Building skills xc2 xb7Decision making skills xc2 xb7F Incumbent CharacteristicsEssentialDesiredQualificationGraduationExperience1 to 3 years of work experience in Insurance Financial Service Background Public Sector Bank partner work experience would be preferableAbout Company Tata AIA Life Insurance Company Limited Tata AIA Life is a joint venture company formed by Tata Sons Pvt Ltd and AIA Group Ltd AIA Tata AIA Life combines Tatas pre-eminent leadership position in India and AIAs presence as the largest independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region Tata AIA Life has written retail new business weighted premium of Rs 2 692 crore for the financial year 2019-20 For the same period the 13th month persistency of the company was at 89 10 and the individual death claims settlement ratio was 99 06 One of the fastest growing companies in the Life Insurance sector Tata AIA Life is now ranked at no 5 based on individual weighted new business premium