Senior Manager Accounts Payable

3 days ago

Bengaluru India Talentfleet Solutions Full time

Job Description

Key Responsibilities:

Operational & Functional Leadership

Own end-to-end Vendor reconciliation and resolution processidentify,

investigate, validate, and clear outstanding vendor balances, claims, and

disputes.

Lead analysis of open transactions such as GRNI, aged payables, debit

balances, credit memos, and unmatched invoices for quicker reconciliation

and resolution with the vendors.

The role involves diligently working and in collaboration with other verticals of

Purchase to Pay such as Invoice Processing, Key Account Management,

Vendor Experience etc and the Business teams.

Drive regular reconciliations and proactive closure of vendor accounts through

structured negotiations and settlements.

KPIs/Success Metrics: e.g. claim closure % within TAT, vendor satisfaction

score, reduction in aged GRNI.

The role will be responsible for leading and guiding the team for the

deliverables.

Process Governance & Controls

Implement and maintain a robust vendor reconciliation governance

framework, ensuring compliance with accounting policies, controls, and audit

requirements.

Standardize documentation and tracking for all claim resolution activities and

ensure audit-readiness.

Coordinate with Legal, Tax, and Compliance teams as needed for settlement

frameworks and exception handling.

Stakeholder Management

Liaise closely with sourcing, category, and operations teams to resolve

upstream issues leading to claimspricing, GR/IR mismatches, or service

delivery gaps.

Engage directly with vendors to reconcile statements, validate claims, and

close out disputes professionally and efficiently.

Act as a single point of contact for all vendor reconciliation escalations in the

P2P process.

Team Management & Capability Building

Lead and manage a team of analysts and specialists focused on claim

resolution and payable integrity.

Develop and implement training, SOPs, and performance metrics to enhance

team capability and productivity.

Drive a culture of ownership, accountability, and service orientation within the

quit claims team.

Reporting & Transformation

Generate monthly dashboards on reconciliation status, risk exposure, and

resolution TATs.

Identify process gaps and drive automation or systemic fixes to prevent claim

reoccurrence.

Partner with digital and transformation teams for implementation of

reconciliation tools, dispute tracking systems, and process optimization.

Qualifications & Experience:

MBA (Finance) / CA Inter / B. Com with strong P2P/AP exposure.

1620 years of experience in Procure-to-Pay operations, with minimum 35

years managing vendor dispute or claims resolution in a shared services

setup

Strong understanding of retail and/or e-commerce vendor ecosystems,

contracts, and transactional complexity

Experience in ERPs relevant AP automation tools

Familiarity with SOX/internal controls and audit compliance

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