Customer Success Associate
2 weeks ago
Job Description Salary range - 5-8 Lacs p.a + healthcare + ESOPs Remote/India based position ClearQuote offers inspection apps for automotive customers to help automate damage assessment as a SaaS solution. We're looking for Customer Success Associates to join our growing team and drive customer satisfaction and retention. Overview Customer Success Associate supporting ClearQuote customers in the UK, EU and US. You'll be the primary point of contact for customers, support onboarding, responding to product usage queries and issues, ensuring they maximize value from using our product while maintaining exceptional satisfaction levels. Key Responsibilities - Build strong relationships with customers and understand their business needs - Provide technical support and troubleshooting assistance, identify root cause of issues reported - Monitor customer application usage metrics and identify improvement opportunities - Conduct onboarding sessions and training sessions as required - Collaborate with Product, Engineering teams to advocate for customer needs - Track and report on key customer success metrics - Maintain SLAs (response and issue resolution) - Email, Whatsapp and (occasional) video call based support Required Qualifications - Excellent English communication skills - written and verbal - Regional time zone availability - UK or US EST business hours - SaaS experience - previous 1-2 years customer-facing role at a SaaS product/ tech services company supporting customers preferably in the UK/EU or US - Technical proficiency - hands-on experience using MongoDB Compass or equivalent, SQL - Customer-centric mindset - genuine interest in helping customers succeed - Automotive industry interest - enthusiasm for the automotive sector - Should have Android (or iPhone) device, laptop, stable internet Bonus qualifications - SMB customer experience - working with small to medium-sized businesses in UK / EU / US - Or Enterprise customer experience - working with enterprise clients in UK/EU - Automotive customer experience - supporting dealers, fleets, logistics companies - Experience with helpdesk ticketing software / CRM systems and customer success platforms - Experience of managing customer relationships and driving retention Whats on offer - Competitive pay and stock options - Opportunity to work with cutting-edge automotive technology solutions - Professional development and career growth opportunities - Remote work
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Customer Success Associate
4 weeks ago
India TekXera Full timeCustomer Success Associate (Hebrew Language) – RemotePosition: Customer Success Associate – L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 1–5 Years Location: Pan India (Remote)About the RoleWe are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to support...
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Customer Success Associate
4 weeks ago
India TekXera Full timeJob Description Customer Success Associate (Hebrew Language) Remote Position: Customer Success Associate L1 Work Mode: Remote (Work From Home) Process: International Customer Support Experience: 15 Years Location: Pan India (Remote) About the Role We are hiring skilled and customer-focused Customer Success Associates (L1) with Hebrew language proficiency to...
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Customer Success Associate
2 weeks ago
India Wyzard.ai Full timeJob Description About Us: Wyzard.ai is a Signal-to-Revenue AI platform that helps GTM teams, including agencies, B2B sales, marketing teams, and more, turn buyer signals into revenue. Our AI agents engage leads across chat, email, and LinkedIn in real time, qualify prospects, and ensure campaigns deliver measurable results, helping clients close deals faster...
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Customer Success Associate
3 weeks ago
Bandra, Maharashtra, India, Mumbai BHIVE Workspace Full timeRole Overview: We are seeking a motivated and detail-oriented Customer Success Associate to support BHIVE’s Customer Success team. This is an excellent opportunity for a fresh graduate to gain hands-on experience in client relationship management, customer engagement, and retention strategies while contributing to our mission of delivering exceptional...
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Customer Success Associate
2 weeks ago
Bengaluru, India Cleo Full timeJob Description Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 7,000+ customers potential is realized by delivering solutions that make it easy to discover and create value through the connections and integration of enterprise applications supporting critical workflows. By providing the...
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Associate Customer Success Consultant
2 weeks ago
Bengaluru, India Sage Full timeJob Description Job Description As a Associate Customer Success Consultant at Sage, you'll play a critical role in helping customers quickly realize value from their investment in Sage. You will own the end-to-end onboarding process for customer accounts of significant complexity, ensuring a seamless experience and a successful go-live. This role requires...
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Customer Success Specialist
2 weeks ago
india Skill Veda Full timeCustomer Success Associate – TravelTech | Atlys (New Delhi)Location: New DelhiCompensation: ₹5-6.5 LPA (Including PF and PGDM monthly fees of ₹6,666)Shift: 5 Days from Office, 1 day WFH (9-hour shift + 1 hour break)Eligibility CriteriaThis role is only for graduates (postgraduate candidates should not apply).You must have exceptional spoken and written...
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Customer Enablement and Success Associate
4 weeks ago
India Numerize AI Full timeJob Title: Customer Enablement & Success Associate (Entry level) Location: Hyderabad Only Experience: 0–1 years Employment Type: Full-time Company: Numerize.ai About Numerize Numerize is an AI-first startup revolutionizing financial management for the F&B industry globally with Neo Accounting—our smart, automated accounting platform. We empower...
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Customer Success
4 weeks ago
Chennai, India PurplePond Financial Planners Full timeJob Description Job Title: Executive Customer Success Location: Chennai T.Nagar (Work from Office) Experience: Fresher / 1-2Years Experience in Investment/ Insurance/ Customer Co-ordination Company Overview: PurplePond is a customer centric, principle-oriented company committed to providing comprehensive 360-degree financial planning solutions to our...
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Customer Success Executive
4 weeks ago
Bengaluru, India Recro Full timeJob Description Hiring Now: Partner Success Specialist / Customer Success Manager Location: Bangalore (Prestige Tech Park, Kadubeesanhalli) Work Mode: Hybrid 3 Days From Office Shift: Night shift (6:30 PM to 3:30 AM IST) supporting US business hours Perks: Both way cab service | Dinner Provided Are you passionate about supporting educators and driving...
