▷ 3 Days Left Desktop Support Engineer

2 days ago


Surat India Care infotech Full time

Job Description We are looking for a skilled and customer-focused Desktop Support Engineer to provide technical support to users. The candidate will be responsible for diagnosing and resolving hardware and software issues, maintaining systems, and ensuring smooth day-to-day IT operations. The Role You Will Be Responsible For - Conducting penetration testing, simulating an attack on the system to find exploitable weaknesses. - Developing and implementing security framework, policies, processes/procedures and guidelines. - Maintaining security subject-matter expertise and keep abreast of best practices & trends. - Managing vulnerability assessment. - Oversight & resolution of security incidents. - Designing, maintaining and supporting the network infrastructure. - Monitoring system performance and ensuring reliability and availability. - Recommending infrastructure solutions to meet business requirement in compliance with IT policy & procedure. - Providing Level 2 support and troubleshooting as and when required. Ideal Profile - You possess a Degree/Diploma in Computer Science, Engineering or related field. - You have at least 1 year experience, ideally within a IT Security or Network Engineer / Systems Engineer role. - You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes. - You have working knowledge of troubleshooting, hardwar, desktop support, IT Support, computer hardware and computer repair - You are a strong team player who can manage multiple stakeholders - You are a strong networker & relationship builder - You possess strong analytical skills and are comfortable dealing with numerical data What's on Offer - Work within a company with a solid track record of success - Work alongside & learn from best in class talent - Leadership Role



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