Communications Operations Senior Specialist

Communications Operations Senior Specialist We are seeking a highly organized and delivery-focused Communications Operations Executive to join our Global Communications team This role is the operational engine behind our communications efforts ensuring that projects assets and campaigns are executed on time to plan and with precision The Communications Operations Senior Specialist will support C-suite and senior leadership communications manage internal platforms like SharePoint and Poppulo coordinate Town Hall logistics and produce first drafts of communications assets based on established frameworks and playbooks The role also includes light creative production such as graphics banner ads and video editing to support internal campaigns and events Operating within a service-level agreement SLA model this role ensures no balls are dropped and that communications deliverables are consistently high-quality timely and aligned with strategic priorities Key Responsibilities Operational Communications Support Manage intake and tracking of communications requests using Trello ensuring timely assignment and delivery Draft first versions of internal and external communications assets emails intranet posts banners press releases based on approved messaging frameworks and playbooks Support C-suite and senior leadership communications including formatting and distributing emails via Poppulo Maintain and update internal SharePoint sites including layout design content organization and branding alignment Coordinate Town Hall logistics including calendar invites live stream setup recordings and post-event communications Creative Asset Production Design branded digital assets such as graphics banner ads and templates using Canva and other tools Edit and produce short-form videos and podcasts to support internal campaigns and leadership messaging Assist in the production and formatting of weekly global internal newsletters Project Management SLA Delivery Operate within defined SLAs to ensure communications projects and deliverables are completed on time and to specification Track progress of communications workflows flag risks and escalate issues as needed to ensure smooth execution Maintain editorial calendars and distribution lists to support global communications planning Metrics Reporting Collect and analyze performance metrics across internal channels email intranet video Produce monthly engagement reports and collaborate with leadership to identify trends and opportunities for improvement Support a culture of continuous improvement through data-driven insights Qualifications Bachelor s degree in Communications Marketing Business or a related field 3-5 years of experience in internal communications project management or communications operations Strong English writing and editing skills with attention to tone clarity and consistency Proficiency in SharePoint Canva Trello and Microsoft Office familiarity with Copilot GenAI tools and Poppulo is preferred Basic video and audio editing skills are preferred e g Adobe Premiere Audacity or similar Excellent organizational and time management skills with the ability to juggle multiple priorities and meet deadlines Strong attention to detail and commitment to quality Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program EAP About NIQ NIQ is the world s leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth In 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View TM NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90 of the world s population For more information visit NIQ com Want to keep up with our latest updates Follow us on Our commitment to Diversity Equity and Inclusion At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve We believe that embracing a wide range of perspectives drives innovation and excellence All employment decisions at NIQ are made without regard to race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact To learn more about our ongoing efforts in diversity and inclusion please visit the