Learning & Development Coordinator

4 weeks ago

Mumbai, India Mufg Pension Market Services Full time

Job Description Key Accountabilities and main responsibilities - Training Coordination: - Organize and schedule training sessions, workshops, and seminars - Coordinate with trainers, participants, and other stakeholders to ensure smooth execution of training programs - Manage training materials, resources, and equipment - Data Management and Analysis: - Collect and analyze training data to measure the effectiveness of L&D programs - Generate reports and provide insights to support continuous improvement of training initiatives - Maintain accurate records of training activities and participant progress - System and Process Management: - Oversee the administration of L&D systems, including Learning Management Systems (LMS) - Ensure that all L&D processes are efficient and aligned with organizational goals - Troubleshoot and resolve any issues related to L&D systems and processes - Stakeholder Communication: - Act as a point of contact for L&D-related inquiries and provide support to employees and managers - Communicate effectively with internal and external stakeholders to ensure alignment and collaboration - Provide regular updates on L&D activities and progress to the Head of Human Resources - Continuous Improvement: - Identify opportunities for improving L&D processes and systems - Stay updated with industry trends and best practices in learning and development - Contribute to the development and implementation of new L&D initiatives - Governance & Risk - Ensure adherence to legal and regulatory requirements - Support MPMS assurance programs that deliver effective risk management and compliance practices - The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs - Experience & Personal Attributes - Bachelors Degree or certification in Learning and Development or Human Resources; or equivalent experience - Experience in a learning and development role (preferred but not required) - Excellent organisational and multitasking skills - Excellent attention to detail - An interest in facilitating training - Strong interpersonal and communication skills (written and verbal) - Proficiency in MS Office Suite - Familiarity with HRIS/LMS platforms (preferred but not required) - Basic knowledge of employment laws and HR best practices is a plus

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