Senior Process Manager

1 week ago


Pune, India eClerx Investments Ltd Full time

Job Description

Role Overview:

We are seeking a highly experienced and strategic Senior Business Analyst to lead a critical data management initiative. This project focuses on building and maintaining entity mappings across firm-wide back-office systems, enabling legal hierarchy modeling and automation of data maintenance. The ideal candidate will bring deep domain expertise, strong data analysis capabilities, and the ability to drive cross-functional collaboration.

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Key Responsibilities:

- Lead end-to-end business analysis for a large-scale client reference data and entity resolution project.
- Conduct detailed requirement gathering sessions with global stakeholders across business and technology teams.
- Analyze and manage large volumes of client and entity data, ensuring accuracy, consistency, and usability.
- Design and document business processes, data flows, system interactions, and UI requirements.
- Collaborate with technology teams to develop UI components and automate downstream system integrations.
- Drive data governance initiatives and ensure high standards of data quality across systems.
- Develop a deep understanding of client onboarding/offboarding processes and apply insights to optimize data usage.
- Provide subject matter expertise on trade lifecycle and front-to-back office operations.
- Navigate ambiguity and proactively identify paths to delivery in complex environments.
- Mentor junior BAs and contribute to project planning, execution, and continuous improvement.

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Required Skills:

- 812 years of experience in the BFSI domain, with a strong focus on KYC, client reference data, and entity resolution.
- Proven ability to analyze and map reference data across KYC,front office, middle office, and back office systems.
- Prior experience working as a BA on Master Data Management (MDM) platforms or complex reference data structures is essential.
- Strong understanding of client onboarding processes and regulatory requirements.
- Excellent communication and stakeholder management skills, with experience engaging global teams.
- Proficiency in SQL, Power query, Excel, and data visualization tools.
- Experience working in Agile environments with multiple concurrent deliveries.

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Preferred Qualifications:

- MBA or equivalent advanced degree.
- Experience with legal entity hierarchy modeling, data lineage, and enterprise data architecture.



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