Business Operations Associate

Business Operations AssociateStatistics Data Corporation SDC a specialized contract research organization CRO headquartered in Arizona delivering top-tier clinical trial services to pharmaceutical biologic and medical device diagnostic companies since 2005 SDC providing a technology enabled service offering to provide clients with both clinical services expertise as well as the technology they need to be successful in their clinical trials Job SummaryBusiness Operations Associate responsibilities include working with Business Development Accounting Quality Assurance Operations External Vendors Partners and Sponsors to draft requests for information RFI proposals with associated pricing Work Orders WO and Work Order Amendments WOA that are responsive to Partner Sponsor needs Communicate the status of WO and WOAs internally and with external Partners Sponsors as appropriate This work needs to be accomplished in a very timely professional manner that indicates great attention to detail Upon execution signature of WO and WOAs ensure that Accounting receives the original copy and a hand-off meeting is scheduled with Operations Primary Responsibilitiesxc2xb7 Prepare the High Probability Billing Milestone forecast and share with Business Development and Accounting xc2xb7 Align with Accounting on New Authorization amounts xc2xb7 Review and update if needed draft RFIs pricing proposals WO and WOAs with Manager Business Operations and support the presentation and updates if needed during leadership review xc2xb7 Ensure quality check is performed on all Business Operations deliverables prior to sending xc2xb7 Deliver approved RFI pricing proposals WO and WOAs to Business Development and or external Partners Sponsors xc2xb7 Ensure that all RFIs proposals contracts and associated documents are saved and maintained via Business Operations drives and systems xc2xb7 Ensure that required information from RFIs contracts proposals etc s are updated and maintained in Client Service Management System Salesforce xc2xb7 Support project activation activities in the project management and finance systems xc2xb7 Maintain complete cognizance of contractual requirements and support project managers and finance with the successful execution of projects xc2xb7 Monitor project scope checkpoints to identify scope creep as early as possible and support initiation of WOA process xc2xb7 Support project managers and finance with each step of the contract amendment lifecycle xc2xb7 Support project managers and finance with ongoing management of project and financial information within the Enterprise Resource Planning ERP platform and other financial reports xc2xb7 Work with project management and finance to report analyzed data for projects and communicate results xc2xb7 Escalate any risks or issues to Manager of Business Operationsxc2xb7 Coordinate and work with external vendors on new service contracts and scope management change orders for existing contracts Manage external vendor contract execution process for contracted projects xc2xb7 Support continuous improvement initiatives spearheaded by executive management and or department headsxc2xb7 Comply with Statistics Data Corporations data integrity business ethics requirements xc2xb7 Perform other duties as assigned xc2xb7 Adherence to all essential systems and processes that are required at SDC to maintain compliance to business and regulatory requirements The above statements describe the general nature and level of work being performed by individuals assigned to this classification This document is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified RequirementsRequired Skillsxc2xb7 Exceptional customer support skillsxc2xb7 Exceptional organization and planning skillsxc2xb7 Excellent prioritization and time management abilitiesxc2xb7 Exceptional quality and on time deliveryExcellent understanding of contracts and contract amendment lifecycle and demonstrated ability to manage contracts and amendmentsxc2xb7 Good analytical and problem-solving skills to include excellent ability to identify and resolve problems earlyxc2xb7 Solid independent critical thinking ability and demonstrated ability to work autonomously with minimum supervisionxc2xb7 Keen ability to accurately discern priorities in a resource constrained work environmentxc2xb7 Solid understanding of SDC service and technology offerings and processesxc2xb7 Excellent verbal and written communication skillsxc2xb7 Excellent computer skills to include strong knowledge and MS Office suite of softwarexc2xb7 Strong knowledge of Client Relationship Management System Salesforcexc2xb7 Familiarity with ICH Guidelines for Good Clinical Practice and Title 21 of the Code of Federal Regulations Education or Equivalent Experiencexc2xb7 A Bachelors degree preferably in engineering applied or life sciences or business is required xc2xb7 Two years of experience in business development account management contracts management project or purchasing in the clinical trial industry is preferred xc2xb7 Salesforce Certified Advanced Administrator is required xc2xb7 Salesforce Certified Platform App Builder is recommended BenefitsWhy SDCSDC is a team of diversified professionals who deliver exceptional Biometric Services Consulting and Technology Solutions to pharmaceutical biologic and medical device diagnostic companies Since 2005 our purpose has been to partner with sponsors to provide high quality and experienced team members to develop great medicines that save lives and cure diseases in the most efficient manner possible Our global team operates as a value partner to our clients by fulfilling their needs as our own and delivering exceptional results We are a specialty CRO in that we provide scalable service offerings focused services area specialists efficient project timelines optimal technology solutions and proven success and experience Our commitment to our clients is the same commitment to our employees By offering strong benefits including competitive pay generous time off attainable career advances and positive work life balance we are able to attract some of the most talented people in the industry We are committed to developing our employees We recognize achievements provide growth opportunities and career advancement offer a flexible work schedule engaging work culture and employee benefits We are passionate about our company culture Our recognition program is directly tied to our core values of Energy Integrity Engagement Innovation Ownership and Commitment We strive to provide a place of belonging to our employees with fun and engaging activities from SDCs culture club We are constantly growing and innovating to support our client and employee needs Global in nature we bring diverse perspectives enabling our growth in this ever-evolving industry With a proven track record SDC has been successfully executing client clinical programs since 2005 Take a look at how you can join our team LI-Hybrid