Branch Relationship Manager

3 weeks ago

Surat, Gujarat, India Kotak Mahindra Bank Full time

JOB ROLE Branch Relationship Manager - Business DevelopmentResponsible for NTB acquisition of customers Responsible for successfully contacting 20 customers per day Responsible for meeting 4 customers prospects per day Responsible for upgrading customers from a lower product category to higDescription for Internal CandidatesJOB ROLE xc2 xb7 Responsible for NTB acquisition of customers xc2 xb7 Responsible for successfully contacting 20 customers per day xc2 xb7 Responsible for meeting 4 customers prospects per day xc2 xb7 Responsible for upgrading customers from a lower product category to higher product category xc2 xb7 Responsible for cross-selling of various products like TD SIP MF Insurance Gold Demat Asset Gift Card etc minimum 2 per day JOB REQUIREMENT xc2 xb7 Blend of service and sales orientation xc2 xb7 MBA GraduateMinimum work exp - 1 yearJOB ROLE Branch Relationship ManagerJOB ROLE xc2 xb7 Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing customers xc2 xb7 Sources new bank customers through external individual efforts and acquisition channel xc2 xb7 Cross sells bank products to existing set of Branch customers which are mapped xc2 xb7 Informs customers of new products or product enhancements to further expand the banking relationship xc2 xb7 Plans and conducts special sales initiatives and events for prospective and existing clients xc2 xb7 Coordinates with other group companies to provide seamless access to other products xc2 xb7 Maintains complete relationship record for assigned customer accounts xc2 xb7 Tracks customer complaints queries and turnaround times for customer satisfaction JOB REQUIREMENT xc2 xb7 Graduate - 3 -5 years of experience xc2 xb7 Post Graduate - 2 -3 years of experience xc2 xb7 Customer orientation xc2 xb7 High energy and drive AMFI IRDA certified is preferred

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