Manager - Customer Success - Education (1-10 Yrs) Bangalore (after-sales/customer Service)
2 weeks ago
Job Details Job Title Customer Success Support Specialist - EdTechLocation Hybrid 3 days from office Work Schedule Shift Timings 2 PM - 11 PM or 6 PM - 3 AM One-way cab provided 5 days working 2 consecutive offsAdditional Shift Allowance - 750 dayAbout the RoleWe are looking for a Customer Success Support Specialist with strong experience in interacting with US-based customers The ideal candidate should have prior exposure to the EdTech industry and a mission-oriented career focus in the education space You will work closely with global customers ensuring smooth onboarding consultation and technical support Key Responsibilities- Manage customer interactions via calls emails and virtual meetings with US-based clients - Act as a trusted advisor by understanding customer needs and providing the right EdTech solutions - Handle customer success consultation and technical support requests effectively - Document issues track progress and ensure timely resolution - Collaborate with internal teams to improve product adoption and customer experience - Provide feedback to product engineering teams based on customer insights Must-Have Skills Experience- Education EdTech industry experience Priority 1 - Customer Success Consultation experience with US clients Priority 2 - Technical Support Customer Support experience Priority 3 - Excellent communication skills written and verbal - Ability to work in evening late-night shifts supporting US time zones What We Offer- Competitive CTC - 750 day shift allowance - Hybrid model with 3 days working from office - Career growth opportunities in the EdTech domain - Exposure to working with international clients - Kindly Acknowledge ref updazz com
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Bangalore, Karnataka, India Customer Support Executive Full time- Flipkart Customer Support Role- Qualifications Any Graduate Fluent English Hindi- Experience Freshers Experienced- Salary 14 700 - 20 500 month Quarterly Bonus- Rotational 9 - hour shifts 6 days week - Interview Rounds HR Ops Trainer - Location Kudlugate- Flipkart Semi - Voice Process Jobs- Qualifications Any Graduate Fluent English ...
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Bangalore, Karnataka, India Catalyst Cx Full timeAbout Our Client Our client is a leading provider of sales distribution and service for Uninterruptible Power Supplies UPS and batteries They are a well-established company with a strong market presence and a commitment to providing high-quality products and exceptional customer service Job Summary We are seeking a highly motivated and results-oriented...
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Customer Service Executive
1 week ago
Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full timeHi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...
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Bangalore, Karnataka, India DashLoc Full timePosition Customer Success ManagerLocation Bangalore Experience 2-4 Years in customer success account management upselling cross-sellingExperience in the technology or SaaS industry is mandatoryRoles and Responsibilities We are looking for a highly motivated and results-oriented individual to join our team as a Customer Success Manager In this role ...
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Bangalore, Karnataka, India Scalent Solutions Full timeAt Scalent we are hiring for a Customer Success Associate with one of our clients based out of Bangalore which is a travel-tech startup simplifying vacations end-to-end - from flights and stays to visas itineraries and experiences - all powered by AI and curated for each traveler We believe travel should be effortless personalised and genuinely...
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Bangalore, Karnataka, India BlackHardStone Full timeJob Title Customer Support Associate English Bengali - Healthcare Process- Company Tech Mahindra Ltd - Location Electronic City Phase II Bangalore- Employment Type Permanent Work Mode Work from Office- Shift Rotational 24 7 for Males Day Shift for Females between 6 AM - 8 PM - Working Days 6 days week with 1 rotational offJob Overview We are...
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International Customer Service Advisor
1 week ago
Mahadevapura, Bengaluru, Karnataka, India Bangalore Job Hub Full time**Want to earn Unlimited incentive?** - **Upto 100000 month**_ Inbound Customer Support where you do Upsell and Cross Selling of packages **First Source pvt Ltd** India's Top 10 BPO Largest UK ( Broadband) Customer Support ( upselling) Location : Brookfield Shift time : After noon ( UK) Qualification: 10th is fine WE WORK ON INCENTIVE MODEL SO...
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Team Lead
2 weeks ago
Bangalore, Karnataka, India Qrata Consulting Full timeWe are searching for a Customer Success Specialist to join the team and help us create a fun kids brand Role Overview Responsibilities 1 Customer Handling Respond to customer queries complaints and concerns across multiple communication channels email phone chat with empathy and professionalism 2 Market Research Insights Leverage direct...
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Customer success manager
2 weeks ago
Bangalore, India Recro Full timeDesignation - Partner Success Specialist Location - Bangalore The Partner Success Specialist serves as the central point of contact for educators utilizing a number of products and services, supporting a greater number of small implementations. The Partner Success Specialist provides pro-active implementation support for their assigned implementations,...
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Bengaluru, Karnataka, India Affable Jobs Full timeSales Executive, 1+ yrs exp, Koramangala, Bangalore Designation : Sales Executive Location : Koramangala, Bangalore Industry : Insurance **Primary Role Description**: - To achieve sales targets using consultative sales approach, whilst ensuring service levels and vustomer satisfaction remain paramount. - To meet sales targets through fulfilment of...
