Manager - Customer Success - Education (1-10 Yrs) Bangalore (after-sales/customer Service)
3 weeks ago
Job Details Job Title Customer Success Support Specialist - EdTechLocation Hybrid 3 days from office Work Schedule Shift Timings 2 PM - 11 PM or 6 PM - 3 AM One-way cab provided 5 days working 2 consecutive offsAdditional Shift Allowance - 750 dayAbout the RoleWe are looking for a Customer Success Support Specialist with strong experience in interacting with US-based customers The ideal candidate should have prior exposure to the EdTech industry and a mission-oriented career focus in the education space You will work closely with global customers ensuring smooth onboarding consultation and technical support Key Responsibilities- Manage customer interactions via calls emails and virtual meetings with US-based clients - Act as a trusted advisor by understanding customer needs and providing the right EdTech solutions - Handle customer success consultation and technical support requests effectively - Document issues track progress and ensure timely resolution - Collaborate with internal teams to improve product adoption and customer experience - Provide feedback to product engineering teams based on customer insights Must-Have Skills Experience- Education EdTech industry experience Priority 1 - Customer Success Consultation experience with US clients Priority 2 - Technical Support Customer Support experience Priority 3 - Excellent communication skills written and verbal - Ability to work in evening late-night shifts supporting US time zones What We Offer- Competitive CTC - 750 day shift allowance - Hybrid model with 3 days working from office - Career growth opportunities in the EdTech domain - Exposure to working with international clients - Kindly Acknowledge ref updazz com
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Team Lead
4 weeks ago
Bangalore, Karnataka, India Qrata Consulting Full timeWe are searching for a Customer Success Specialist to join the team and help us create a fun kids brand Role Overview Responsibilities 1 Customer Handling Respond to customer queries complaints and concerns across multiple communication channels email phone chat with empathy and professionalism 2 Market Research Insights Leverage direct customer interactions...
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Bangalore, Karnataka, India TerraTern Full timeAbout TerraTernTerraTern is a fast-growing Global Talent Mobility company helping individuals navigate the complex journey of visa relocation and international career transitions We prioritize transparency service excellence and customer happiness As part of our mission to redefine the global mobility experience we are building a high-performing Customer...
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Bangalore, Karnataka, India BlackHardStone Full timeJob Title Customer Support Associate English Bengali - Healthcare Process- Company Tech Mahindra Ltd - Location Electronic City Phase II Bangalore- Employment Type Permanent Work Mode Work from Office- Shift Rotational 24 7 for Males Day Shift for Females between 6 AM - 8 PM - Working Days 6 days week with 1 rotational offJob Overview We are hiring Customer...
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Customer Service Executive
1 week ago
Bangalore, Karnataka, India PRERANA MOTORS PVT LTD Full timeexecutive - customer service reputed automobile dealership for tata motors ltd looking for talented youngsters to join their motor insurance team at central bangalore you will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team answering customer queries and working on dedicated software the ideal...
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Bangalore, Karnataka, India INTOUCHCX Full timeAs a VIP Customer Service Associate You Will - Have daily interactions with VIP customers and handle all issues from end to end via phone social media and chat - Proactively engage customers via social media to encourage participation in upcoming sales events - Quickly and and effectively build rapport with customers diagnose and resolve issues- Engage with...
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Bangalore, Karnataka, India RAPRO Solutions Full timeLanguage Excellent English HindiQualification GraduateExperience 1 Years any BPO Experience Shifts Day Rotational Shift Girls Rotational Shift for Boys 24-7Salary Up to 3 7 LPALocation BangaloreJob Summary We are looking for a friendly detail-oriented Customer Service Associate to join our team You will serve as the first point of contact for customers...
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Executive - Customer Service
2 weeks ago
Bengaluru, Karnataka, India Ms. Prerana Motors Pvt Ltd Full timeExecutive - Customer Service Reputed Automobile Dealership for TATA Motors Ltd., looking for talented youngsters to join their Motor Insurance team at Central Bangalore. You will be responsible for timely issuance of motor policies to new customers by co-ordinating with the sales team, answering customer queries and working on dedicated software. Entry...
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Customer Success Manager
2 weeks ago
Bangalore, Karnataka, India Varite Full timeCompany Name VARITE India Private Limited About The Client An American multinational computer software company incorporated in Delaware and headquartered in San Jose California They specialize in software for creating and publishing a wide range of content including graphics photography illustration animation multimedia video motion pictures and print About...
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Customer Service
1 week ago
Bengaluru, Karnataka, India, Karnataka Bangalore | Rotational Shifts Full timeBangalore | Work From Office | Rotational Shifts | 5-Day Week Full-time | Competitive Salary We are seeking energetic, clear, and confident communicators to join our high-performing customer success & sales team. In this voice-heavy role, you will engage with both domestic and global customers, understand their needs, and deliver tailored solutions that...
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Teller/customer Service
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Bengaluru, Karnataka, India bangalore strategic solutions Full time**Telecaller Job Description**: **Position**: Telecaller **Location**: [bangalore] **Job Type**: Full-time/Part-time **Responsibilities**: - Make outbound calls to potential customers to promote products or services. - Handle inbound calls from customers inquiring about products or services. - Understand customer needs and requirements and provide...