Account Manager/Customer Success Specialist, Life Sciences
2 weeks ago
Job Description About the job: JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. The Role The Customer Success Specialist, Life Science will be responsible for aiding researchers and faculty at subscribing Universities and Research Institutions in North America to integrate JoVE's content into their syllabi and support training and research activities. Responsibilities: - Customer-facing role with a focus on outreach to Researchers and Educators to boost usage of JoVE resources in the Lab and classroom. - Delivering presentations and webinars at: (1) exhibits and conferences (2) University/Research center seminars and workshops - Developing relationships with key decision makers (Head of Departments, Dean of Faculties, PIs, Researchers...) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 meeting, emails, tailored projects etc) - Providing customer feedback to sales, product and marketing teams - Delivering Product Awareness within new and ongoing customer Universities and Research Institutes - Maintaining positive ongoing relationships with customer institutes during the sales cycle, and after a sale to provide support and ensure client satisfaction and retention Requirements: - A Master's or PhD Degree in STEM discipline - Excellent English communication skills - Prior working experience in laboratory settings - Experience in Science Communications or Customer-facing roles is considered a plus - Thorough understanding of education and research trends and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology - Demonstrated ability to deliver excellent presentations for large and small groups - Proven ability to network with scientists and decision-makers - Open to travel Why Join JoVE - You can expect compensation package competitively placed within the local market - You will make a direct impact in accelerating science research and in improving student learning in science education - Opportunity to work with global teams and in an environment that promotes innovation and collaboration - Our strong promotion from within culture draws a clear path to advance your career with us
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Customer Success Specialist, Life science
2 weeks ago
Delhi, India JoVE Full timeJob Description JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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Account Manager, Life Sciences
2 weeks ago
Delhi, India JoVE Full timeJob Description About the job JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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Account Manager, Life Sciences
3 weeks ago
Delhi Division, India JoVE Full timeAbout the job JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
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Account Manager, Life Sciences
2 weeks ago
New Delhi, India JoVE Full timeAbout the jobJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
