Customer Success Specialist, Life science
2 weeks ago
Job Description JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as IIT, IISc, University of Oxford, University of Cambridge, Harvard, MIT, Stanford etc. As a growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company. Candidates need to work as per the USA (EST) time zone-9:00 am-5:00 PM EST / 7:00 PM-3:00 AM IST The Role The Specialist will work with subscribing universities and research institutions in India to demonstrate how JoVE video resources can support professors in their teaching and research. Responsibilities: - Customer-facing role focused on engaging with Professors to integrate JoVE resources into their curriculum and increase usage at existing customers - Developing relationships with key decision makers (Head of Departments, Dean of Faculties, Librarians, etc.) and teaching/research staff at Universities and Research Institutes through daily outreach (phone calls, 1:1 demo meetings, emails) - Delivering product awareness within new and ongoing customer Universities and Research Institutes - Product presentations delivery and webinars organization at (1) exhibits and conferences (2) University seminars and workshops (3) client onsite visits - Providing customer feedback to sales, product, and marketing teams - Maintaining positive ongoing relationships with customer institutes to provide support and ensure client satisfaction and retention Requirements: - A Master's degree or PhD in Life Science disciplines - 1-3 years of previous experience in selling and servicing in the education/publishing market is preferred - Strong interpersonal skills with a passion for remote relationship-building - Possess excellent listening skills and attention to detail - Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology - Experience in networking using cold calling - Knowledge of STEM publishing preferred Why Join JoVE - You can expect compensation package competitively placed within the local market - You will make a direct impact in accelerating science research and in improving student learning in science education - Opportunity to work with global teams and in an environment that promotes innovation and collaboration - Our strong promotion from within culture draws a clear path to advance your career with us
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Delhi, India JoVE Full timeJob Description About the job: JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
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India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic Analysis Thank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below: • As a Bio/Pathology Imaging Application Scientist/Sales...
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Delhi, India Life Analytics Full timeSales Application Specialist & Business Development Manager for Bio/Pathology Imaging and Genetic AnalysisThank you for your interest in the Bio/Pathology Imaging & Genetic Analysis Business Development position at Life Analytics Co., Ltd. The job description and requirements are outlined below:• As a Bio/Pathology Imaging Application Scientist/Sales...
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Account Manager, Life Sciences
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Delhi, India JoVE Full timeJob Description About the job JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies,...
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New Delhi, India Stratawiz Technologies Full timeCompany DescriptionStratawiz Technologies is a software product company that helps enterprise customers accelerate sales performance using game mechanics, behavioral techniques, and sales enablementRole DescriptionThis is a full-time on-site role for a Customer Success Specialist at Stratawiz Technologies in Pune. The Customer Success Specialist will be...
